Member Avatar for SilentBob3208

I have a Gateway 3310 PC with Windows XP SP2 at 2.66 Ghz and a Intel Celeron processor. The computer originally had 2 sticks of Samsung 256MB DDR RAM PC3200 CL3. I recently went out and bought 2 sticks of Centon 512MB DDR RAM that is running currently at 333 MHz I do believe. At first everything was fine, then a day later Windows started acting funny so I rebooted the computer and it was then that I noticed the slowdown. It took longer for Windows to boot. And for the first few boots whenever I clicked on anything Windows would just freeze and I had to reboot the computer. Then it was okay but it is still running slower than it should. One strange thing that is also happening is when I go to shut down the menu comes up as normal asking if I want to shut down, restart or stand by. But for some reason I cannot choose the stand by mode I can only shut down or restart.

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Member Avatar for digitalocksmith

Not enough info!

You havent given us your motherboard specs!

You havent told us how you congfigured the new RAM editions (ie did you take out the old modules when you added the 512's or do you run them in combination / What DIMM slots do they fill etc etc)

"2 sticks of Centon 512MB DDR RAM" is not enough technical info for the new modules in trying to establish compatibility.....

Run this freeware program and give us more tech info on the above requests:
http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html

Regards

Member Avatar for SilentBob3208

I took out the old 256s and put in the new 512s.

I downloaded the program. Please tell me what exact information you need and I will provide you with it.

Member Avatar for digitalocksmith

OK.....after running everest, just cut and paste the info about your motherboard and RAM specifications into your next post and I will hopefully be able to tell you if its a compatibility issue that is causing your problems!

If the RAMS compatible(which it should be if the system worked for a while) then the issue must lie elsewhere so we will investigate some other area's.

The more info we have, the better armed we are to go into combat, thats all!

Regards

Member Avatar for SilentBob3208

Okay, here is some of what I got...

Motherboard Properties
Motherboard ID: 63-0100-000001-00101111-121504-iSPGDL_G$BF865001_BIOS DATE: 12/15/04 23:53:45 VER: 08.00.10
Motherboard Name: Intel Hazelton D865GVHZ

Memory Bus Properties
Bus Type : DDR SDRAM
Bus Width: 64-bit
Real Clock: 167 MHz (DDR)
Effective Clock: 333 MHz
Bandwidth: 2666 MB/s

Motherboard Physical Info
CPU Sockets/Slots: 1
Expansion Slots: 3 PCI
RAM Slots: 2 DIMM
Integrated Devices: Audio, Video
Form Factor: Micro ATX
Motherboard Size: 220 mm x 240 mm
Motherboard Chipset: i865GV

I have attached a full text report of my system if you need more you can go in there and find what you need.

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version                                           EVEREST v2.20.405
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Report Wizard
    Computer                                          YOUR-1A0F5F316F (Bob's Computer)
    Generator                                         Owner
    Operating System                                  Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date                                              2008-07-29
    Time                                              00:39


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Operating System                                  Microsoft Windows XP Home Edition
      OS Service Pack                                   Service Pack 2
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     YOUR-1A0F5F316F (Bob's Computer)
      User Name                                         Owner

    Motherboard:
      CPU Type                                          Intel Celeron D 330, 2666 MHz (20 x 133)
      Motherboard Name                                  Intel Hazelton D865GVHZ  (3 PCI, 2 DIMM, Audio, Video)
      Motherboard Chipset                               Intel Morgan Hill i865GV
      System Memory                                     1008 MB  (PC3200 DDR SDRAM)
      BIOS Type                                         AMI (12/15/04)
      Communication Port                                Communications Port (COM1)
      Communication Port                                Printer Port (LPT1)

    Display:
      Video Adapter                                     Intel Extreme Graphics 2
      3D Accelerator                                    Intel Extreme Graphics 2

    Multimedia:
      Audio Adapter                                     Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

    Storage:
      IDE Controller                                    Intel(R) 82801EB Ultra ATA Storage Controllers
      IDE Controller                                    Intel(R) 82801EB Ultra ATA Storage Controllers
      Disk Drive                                        WDC WD800BB-22JHC0  (74 GB, IDE)
      Optical Drive                                     LITE-ON COMBO SOHC-4832K  (DVD:16x, CD:48x/32x/48x DVD-ROM/CD-RW)
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         72190 MB (63685 MB free)
      D: (FAT32)                                        4110 MB (2780 MB free)
      Total Size                                        74.5 GB (64.9 GB free)

    Input:
      Keyboard                                          Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
      Mouse                                             HID-compliant mouse

    Network:
      Network Adapter                                   Intel(R) PRO/100 VE Network Connection  (169.254.187.136)
      Network Adapter                                   WAN (PPP/SLIP) Interface  (75.24.36.22)
      Modem                                             SoftV92 Data Fax Modem with SmartCP

    Peripherals:
      USB1 Controller                                   Intel 82801EB ICH5 - USB Controller [A-2/A-3]
      USB1 Controller                                   Intel 82801EB ICH5 - USB Controller [A-2/A-3]
      USB1 Controller                                   Intel 82801EB ICH5 - USB Controller [A-2/A-3]
      USB1 Controller                                   Intel 82801EB ICH5 - USB Controller [A-2/A-3]
      USB2 Controller                                   Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
      USB Device                                        USB Human Interface Device


--------[ DMI ]---------------------------------------------------------------------------------------------------------

  [ BIOS ]

    BIOS Properties:
      Vendor                                            Intel Corp.
      Version                                           BF86510A.15A.0085.P20.0412152353
      Release Date                                      12/15/2004
      Size                                              512 KB
      Boot Devices                                      Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
      Capabilities                                      Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
      Supported Standards                               DMI, APM, ACPI, PnP
      Expansion Capabilities                            PCI, AGP, USB

  [ System ]

    System Properties:
      Manufacturer                                      Gateway
      Product                                           E-4100
      Universal Unique ID                               C95B6110-621311D9-8DDB0040-95005280
      Wake-Up Type                                      Power Switch

  [ Motherboard ]

    Motherboard Properties:
      Manufacturer                                      Intel Corporation
      Product                                           D865GVHZ
      Version                                           AAC93540-100
      Serial Number                                     BTHZ50219333

  [ Chassis ]

    Chassis Properties:
      Manufacturer                                      Gateway
      Boot-Up State                                     Safe
      Power Supply State                                Safe

  [ Memory Controller ]

    Memory Controller Properties:
      Error Detection Method                            64-bit ECC
      Error Correction                                  None
      Supported Memory Interleave                       1-Way
      Current Memory Interleave                         1-Way
      Supported Memory Speeds                           70ns, 60ns
      Supported Memory Types                            SPM, FPM, EDO, Parity, ECC, SIMM, DIMM, BEDO, SDRAM
      Supported Memory Voltages                         3.3V
      Maximum Memory Module Size                        1024 MB
      Memory Slots                                      4

  [ Processors / Intel(R) Celeron(R) CPU processor ]

    Processor Properties:
      Manufacturer                                      Intel
      Version                                           Intel(R) Celeron(R) CPU processor
      Serial Number                                     To Be Filled By O.E.M.
      Asset Tag                                         To Be Filled By O.E.M.
      Part Number                                       To Be Filled By O.E.M.
      External Clock                                    133 MHz
      Maximum Clock                                     3060 MHz
      Current Clock                                     2666 MHz
      Type                                              Central Processor
      Voltage                                           3.3 V, 2.9 V
      Status                                            Enabled
      Socket Designation                                J2E1

  [ Caches / None ]

    Cache Properties:
      Type                                              Internal
      Status                                            Enabled
      Operational Mode                                  Varies with Memory Address
      Maximum Size                                      0 KB
      Installed Size                                    0 KB
      Supported SRAM Type                               Pipeline Burst
      Current SRAM Type                                 Pipeline Burst
      Error Correction                                  Single-bit ECC
      Socket Designation                                None

  [ Caches / None ]

    Cache Properties:
      Type                                              Internal
      Status                                            Enabled
      Operational Mode                                  Varies with Memory Address
      Maximum Size                                      0 KB
      Installed Size                                    0 KB
      Supported SRAM Type                               Pipeline Burst
      Current SRAM Type                                 Pipeline Burst
      Error Correction                                  Single-bit ECC
      Socket Designation                                None

  [ Memory Modules / DIMM1 ]

    Memory Module Properties:
      Socket Designation                                DIMM1
      Type                                              DIMM
      Installed Size                                    512 MB
      Enabled Size                                      512 MB

  [ Memory Modules / DIMM2 ]

    Memory Module Properties:
      Socket Designation                                DIMM2
      Type                                              DIMM
      Installed Size                                    Not Installed
      Enabled Size                                      Not Installed

  [ Memory Modules / DIMM3 ]

    Memory Module Properties:
      Socket Designation                                DIMM3
      Type                                              DIMM
      Installed Size                                    512 MB
      Enabled Size                                      512 MB

  [ Memory Modules / DIMM4 ]

    Memory Module Properties:
      Socket Designation                                DIMM4
      Type                                              DIMM
      Installed Size                                    Not Installed
      Enabled Size                                      Not Installed

  [ Memory Devices / J6G1 ]

    Memory Device Properties:
      Form Factor                                       DIMM
Member Avatar for digitalocksmith

Chipset
Intel® 865GV Chipset

Memory
Two 184-pin DDR SDRAM DIMM sockets
Support for DDR 400, DDR 333, and DDR 266
Support for up to 2 GB of system memory

Even though you have increased capacity, you have gone down in clock speeds with the new 512mb sticks.

The 256mb sticks were DDR400 PC3200

The 512mb sticks are DDR333 PC2700

Despite this, your motherboard and chipset accepts both versions so compatibility shouldnt be an issue here!

You could test that something else is causing the problems by replacing the old RAM back for a temporary period and see if the issue arises again.

Memory testing: before you swap / Test the 512 mb sticks using

http://www.majorgeeks.com/MemTest_d350.html

http://www.majorgeeks.com/MemScope_d5601.html

Member Avatar for SilentBob3208

Well I put the 256s back in and well no change to the speed whatsoever it is still running at DDR-333 PC 2700 speeds. It does not look at all like it did before I replaced them. Boot-ups still take longer and it is still slower.

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