I have Win98 running on a laptop computer.
I removed a program called Backweb from my system (from Control Panel Add/Remove) a few weeks back....and now have the problem where my system will not shut down at all! Hangs in the 'Windows is Shutting down' step.
I find that if I do msconfig and look at Startup, the last line is 'run =
C:\CPQS\BACKWEB\HELP\QRUNQ.PIF,'. ** NOTE THE COMMA AT THE END **
If I check this item, my computer will shut down ok (most of the time), but I will get msgs that cannot find QRUNQ.PIF and cannot load or run QRUNQ.PIF specified in the Win.ini file.