Hi there to my family at DaniWeb !!!!
I have a Compaq Presario 5190, Windows XP Home, SP3.
When I try to shut the computer down, it just keeps going and going and going !
When I go to START, hit SHUT DOWN, and then OK, it plays the goodbye music, quickly syas SAVING YOUR SETTINGS and then I hear the hard drive shut down but the computer doesn't completly shut down. The screen stays on, a solid, medium blue background, which is my back-ground color and the screen stays on.
I turned off the WELCOME SCREEN like Microsoft said to. I also got SP3 like they said.
I have to turn the switch on the back of the computer to OFF to shut it down, or hold the start button till it goes off.
Got any suggestions ?
Any and all help is very much appreciated.
By the way, this is a fresh install of Windows XP.
Recommended Answers
Jump to PostRemove SP3 and see if it still does it...
You say it is a free reinstall.... have you installed all of your drivers???
Can you try a different monitor and see if it does the same thing??
Then we can go from there.
Jump to Postright click on the desktop /go to properties/screen saver /power /,and go into advanced i think it is and check of to use advanced power options .i think it is ,its a olde setting in older computer like yours
Jump to Postyes it could be the problem ! have a look for it either here [https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27] or www.google.com
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