Member Avatar for cargenius42

OK, I HAVE LIKE, EVERY pop up blocker protection you could think of..... google pop up protection, yahoo popup protection, and windows sp2 pop up blocker............ doesn't seem to stop one in particular. I cought a glimpse of the address of the pop up before the actual add displayed....... seems to be "" I was wondering how to get rid of that. Thanks!

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  • Latest Post Latest Post by deonnanicole

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Good first steps from — scanning helps, but persistent popups usually need a few manual checks and system fixes as well. The following is a focused cleanup checklist and safe sequence to follow so the popups stop and do not come back.

Boot into Safe Mode with Networking (press F8 at boot) before making changes. Temporarily disable System Restore so spyware cannot hide in old restore points (turn it back on after cleanup). Clear Temporary Internet Files, cookies and the user temp folder, then run the scans while in Safe Mode.

Manually inspect startup and install points next. Look in the Startup folders (both user and All Users), the registry Run keys:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
and Scheduled Tasks for unfamiliar entries. Uninstall any suspicious programs from Add/Remove Programs. Check browser add-ons/toolbar lists and remove unknown Browser Helper Objects or toolbars — Sysinternals Autoruns is useful to see everything that starts automatically. Always export/backup a registry key before deleting entries.

Check networking and name resolution: reset proxy settings in the browser, verify no proxy is set, examine the hosts file (Windows\System32\drivers\etc\hosts) for unexpected entries, and flush DNS and the Winsock catalog to remove hijacked LSPs. Run these from an elevated command prompt and then reboot:

ipconfig /flushdns
netsh winsock reset

If popups persist after these steps, make a startup/log file (autoruns output or a startup log), note OS version and browser, and post that for deeper analysis. Be cautious editing the registry or deleting system files — back up first. If cleanup fails or system behavior is unstable, back up personal data and consider a clean OS reinstall.

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Member Avatar for deonnanicole

Hi. I think what you you might want to do to start off with is to try scanning with Adaware and Spybot and let them fix what they find. Then download hijackthis, being sure you are using the current version, which is 1.98.2, and scan, save, and post your log in the Virus and Spyware forum. From there, one of the experts can help you out with fixing anything else that might show up on your hijackthis log. Just be sure to post it in the proper forum. :)

Member Avatar for deonnanicole

I forgot to mention...when you download hijackthis, be sure to save it in its own permanent folder, not a temporary one. :)

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