I had a new call stating that they lost thier profile on a windows XP machine networked to a Win2000 server. They stated when they shut on friday everything was ok. Then on Monday when they opened thier profile was gone and in its place was user.servername.001 (I took a look everything that has to do with this profile is gone). I did find a directory called old profile which I was able to restore thier .pst file but it only was up till july of 2004. I have not worked with this company before so I do not know much history yet. Has anyone had this happen and know what would have caused this?