All was well until I installed updates. The computer goes on, message: Windows Explorer has encountered a problem & needs to close. We are sorry for the inconvenience. Task Manager works & it looks like all my programs still work, including wireless DSL. All I get on the screen is my background picture. Restarting and clicking on prior working configuration does not change anything. Help! Spybot does not detect problems, nor does Norton Anti-Virus. All of my programs seem to work. I cannot open/find the control panel to delete the updates. HELP Please. I've never used a chat room or "thread" before.
It goes on and on with exception Information, System Information