We use an Exchange 2003 server and MS Office 2003 & 2007. It seems that every time a user has to change their Windows password, they lose access to their email. The problem was solved for the users when I had them just enter their new password in the prompt. The exchange server is not a Domain Controller but the Active Directory that runs Exchange is linked with the DC's AD. The question is, is it normal for the user to have to enter their password into outlook after changing it for window (the usernames and passwords are the same)? Is there any way to avoid having to reenter the PW into outlook when the login has changed?