My pc has been infected by a very harmfull virus , this virus close and restart windows explorer repeatedly in very short time , I cant use the computer,
Please help me about the name of this virus and how can I remove it.
Thanks in advance
try booting into Windows Safe mode to see if you can at least stabalize the logged on session so that you can try to clean your computer with anti-malware programs. I suggest downloading MalwareBytes and copying to the infected computer via USB.
Try using System File Checker to scan your OS for missing/corrupt files, complete these steps:
Click Start, and then type cmd in the Start Search box.
In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.
At the command prompt, type Sfc /scannow, and then press ENTER.
The scan may take some time, so be patient. Windows will repair any corrupted or missing files that it finds. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows Vista CD.
Hope this helps you. Let us know either way. Make it a great day!
many thanks for all friends , For Mr AUMSHAH, I have tried your advice , after many hard trials I succeed to open the cmd, however it opend in Dos shell, I received the following message : You must be an administrator ......., as you mentioned , but the broplem Now is what to write , at the prompt, instead of clicking "continue"