Member Avatar for ampersandrewu

Hi, I have a an "inland PCI Express Expansion Card 2-Port USB 3.0" installed onto my motherboard. I reformatted and have a fresh copy of Windows 7 on it. I also have Ubuntu on my other partition. Devices attached to the usb 3 ports were all working before the reformat, and it works on Ubuntu as well. But after my reformat, I installed my drivers and I can't seem to get it working. I can't find the exact driver for my product. I THINK there was a CD for it, but I don't remember, nor could I find one. I tried installing basic drivers for my motherboard, which is an Asrock z77 Extreme4. But I still can't seem to get it to recognize any of my devices. Everything works fine when I'm on my linux partition though. If anyone can point me to the right driver, it would be much appreciated. I can't find it anywhere.

Also, my other USB ports are working.

Edited by ampersandrewu
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  • Latest Post Latest Post by shdwmage

Dani AI

Generated

A focused, practical checklist to get a third‑party USB 3.0 PCIe card working in Windows (builds on , and ):

  1. Get the controller hardware IDs in Windows Device Manager:

    • Open Device Manager, find the unrecognized USB controller (under "Other devices" or "Universal Serial Bus controllers").
    • Right‑click -> Properties -> Details tab -> choose "Hardware Ids".
    • Copy the top line (the string containing VID or VEN and DEV or PID) and save it.

  2. Use the VID/DEV (or VEN/DEV) string to identify the chipset vendor, then install that vendor's Windows driver:

    • Common USB 3.0 host controller vendors are ASMedia, Renesas (NEC), Etron and Fresco Logic; the hardware ID tells you which one to target.
    • Download the correct driver for your exact OS bitness (Windows 7 x86 vs x64) from the chipset vendor or a reputable OEM site — avoid random driver aggregators.

  3. If the right driver is installed but devices still don’t enumerate:

    • Ensure the card is fully seated and, if it has a Molex/SATA power connector, that it is connected to the PSU.
    • Try another PCIe slot if available.
    • Check BIOS settings for USB 3.0/xHCI (set to Enabled or Auto rather than Disabled), then reboot.

If you post the Hardware Id string (or a clear photo of the PCB showing printed numbers, as suggested) I can point to the exact driver download and walk through installation steps.

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Member Avatar for rubberman

This board may need a driver from the board manufacturer. Check on their web site.

Member Avatar for ampersandrewu

Like I said, I couldn't find it. I was hoping there would be some other driver for another board that would work with it.

Member Avatar for caperjack

Seeing that island[i googled that] is who you bought it from and not who made it .there must numbers on the devices board to help in the search for drivers,care to share all or any of the numbers that appear on the board

Member Avatar for shdwmage

There are a few details I need before I can really give you a solid answer.
1. Are you running 32bit or 64 bit windows?
2. Are there any devices disabled or with an exclimation point in the device manager?
3. Your card is a "inland PCI Express Expansion Card 2-Port USB 3.0" Correct?
Take the card out of your machine and get the numbers that are actually on the card. If you can take a photo and add it I will see what I can do to find it for you.

Additionally you can try going to the card's properties in the device manager, you can go the driver tab and click the update driver button. Click the Search automatically for updated driver software button and see if it is out on Windows Update.

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