Member Avatar for itsartdammit

Hi guys & gals, I accidentally deleted a folder from my outlook and then emptied the deleted items. The notes say i need to click the deleted items folder and then tools>Recover Deleted Items BUT I have No menu item for that! i've updated to the latest version of outlook 2003 (11.8010.8107) SP2 but i still don't have the menu item i need!

does anyone know what to do or how to get back my folder? (i'm NOT on an exchange server)

thanks,

- J

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Short answer and why the menu is missing: the built‑in Tools > Recover Deleted Items dialog in Outlook is an Exchange mailbox feature — it looks up items that Exchange keeps in the server “Recoverable Items” area. That command won’t appear (and won’t work) for a local PST used by POP/standard IMAP accounts, which is why didn’t see it. (support.microsoft.com)

Immediate, safe steps to preserve what’s left: stop using Outlook (don’t send/receive or create items) and make a copy of the PST file to another drive right away. Run Microsoft’s Inbox Repair tool (scanpst.exe) against the copy — Microsoft explicitly recommends backing up the data file before repair and describes how to run ScanPST. If ScanPST repairs the file it will create a new PST you can open and inspect. (support.microsoft.com)

If that doesn’t recover the folder: check any system backups or Windows File History / Previous Versions for an older copy of the PST and restore that first. If the mailbox is actually hosted (Exchange/hosted Exchange/Office 365) the host or admin can often recover items from the server’s Recoverable Items area — contact them quickly because retention windows are time‑limited. If server/backup options fail, third‑party PST‑recovery tools can sometimes extract deleted folders from a PST copy; always run them on a copy, use a trial/preview first, and choose a reputable vendor. (support.microsoft.com)

Practical checklist (short): 1) confirm account type (Exchange vs POP/IMAP); 2) close Outlook immediately; 3) copy the PST file to safe storage; 4) run ScanPST on the copy; 5) check File History / shadow copies or server backups; 6) only then try a reputable recovery tool on a copy. was correct about Exchange vs PST, ’s point about stopping use is important, and the suggestions to try recovery software (as mentioned by others) are a last step after backups and ScanPST. (jeffpar.github.io)

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Member Avatar for Lou Avina

My friend that is the problem, you aren´t in an exchange server, so you cannot recover your deleted items.

Because you are working in PST file

Member Avatar for Levin6481

Deleted emails can be recovered provide they have not got overwritten by now with new email messages. If you using the outlook even after the data loss, then please stop using as it might result in overwriting. Once the data gets overwritten its highly impossible by any data recovery software or by using any data recovery services to recover.

Try with Outlook Mail Recovery (.pst) an advanced pst repair software, and check if you can recover your deleted email.

SNIP

Member Avatar for JustAFriend

Hi guys & gals, I accidentally deleted a folder from my outlook and then emptied the deleted items. The notes say i need to click the deleted items folder and then tools>Recover Deleted Items BUT I have No menu item for that! i've updated to the latest version of outlook 2003 (11.8010.8107) SP2 but i still don't have the menu item i need!

does anyone know what to do or how to get back my folder? (i'm NOT on an exchange server)

thanks,

- J

I used the following software tool:
http://pstwalker.com/recovery-deleted-microsoft-outlook-emails.html
All I can say is that it worked for me. I hope it will work for anyone out there having some important emails deleted.

Member Avatar for lewis23

I have quite rich experience in this sphere, but this problem requires a special determination, one of suitable determinations would become the next utility for solving out problems related to outlook - .

Edited by lewis23 because: n/a
Member Avatar for jingda

ER lewis the last post is in 2009.

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