hi everyone...this is my first time posting here...i am having a problem with my WindowsXP on my laptop. The screen with the logo appears and it seems to be loading...but just stays on that screen...it isn't frozen cuz i can still see the bar on the bottom moving back and forth...but windows never loads. How do i fix this?
My second questions is ...If my operating system is completely messed up or i want to just reinstall windows...is it possible to save my files through DOS or something else first?
sorry if the second question has been asked before...i'm a newbie to computer software and i have a lot of bills and work spreadsheets on my laptop i dont' want to lose.