Member Avatar for craig5

:?: when i boot up my keyboard and mouse work fine, as soon as windows opens they both freeze and i can not do anything. also cd rom wont read so i cant reinstall windows. im a bit thick so please...

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This thread shows a classic “works in BIOS, fails once Windows loads” pattern. reported input devices freezing after Windows starts and an optical drive that stopped reading; suggested Safe Mode/System Restore and the thread ended when the OP replaced the optical drive and reinstalled Windows. The symptoms point to a Windows-level driver/registry problem or a bad device driver/filter rather than purely hardware that only works before the OS takes over.

Registry edits to device-class entries or removing filter drivers can fix some optical-drive problems, but they are risky. Making a mistake there can disable a whole device class or leave Windows unstable. Always export the registry key before changing it, create a System Restore point, and prefer tested methods (device uninstall, driver rollback) before manual registry deletion.

Practical steps for similar cases:

  • Boot Safe Mode (or recovery environment) and inspect Device Manager for error flags; uninstall non-Microsoft drivers for affected devices and reboot.
  • If Windows won’t run normally, run these from an elevated command prompt:
    sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
chkdsk C: /f /r
  • Try different ports or a known-good external keyboard/mouse (PS/2 vs USB) to rule out port/controller issues.
  • Use a Linux live USB to confirm whether input devices and the optical drive work outside Windows.
  • If editing registry values for device class filters is required, export the key first and only remove UpperFilters/LowerFilters values after researching the exact key.

If reinstalling Windows was the final fix, follow up by installing chipset and USB drivers, run Windows Update, and avoid unmanaged “one-line” registry fixes found on random pages in the future.

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Member Avatar for xcellpro6

Hi

when did the problems start. Did you install something?
Try using Safe Mode by pressing F8 when you pc restarts.

now restore your computer to a point that it was working properly using the following

Click start > all programs > accessories > system tool > system restore

Follow on screen prompts

System will reboot by its self

HTH
Darren
South Africa

Member Avatar for craig5

hi darren
thanks for replying but i have tried this and still the same.
this all started when my dvd rw stopped reading anything and a help page advised i went into to registry and deleted this {4D36E965-E325-11CE-BFC1-08002BE10318} when i did this my computer rebooted then froze.

Member Avatar for craig5

sorted got a new cdrom and managed to install windows again.

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