I have a new Dell Dimension 3100 PC running windows XP Home.
When I play a DVD the picture is fine but there is no sound. There are two media players (sonic and windows media player) and they both have the same symptoms. The volume slider is set to maximum in both players but no sound is heard.
I can play a music CD and that works fine (it's a cd / dvd drive) so I know the sound volume / levels are set okay.
Can anyone point me in the right direction on what to check to see if there is a problem with the DVD element of the drive?