please excuse me if i am thick, but my computer knowledge is limited.
my friend has just taken delivery of a new computer from dell and is having problems. we have tried to install the modem software and found it taking a hell of a long time so we looked under processes in windows task manager and found "ezi_hnm2.exe" twice in the list. the higher of the two was running at around 80-90, obviously overpowering the program we were trying to run.
can anyboby tell me what it is and does, why it is in the list twice, and what would happen if i stopped it???
when we shut everything down and restarted it was still ther and running even faster!
any help would be greatly appreciated