About one month ago I accidentally deleted all the information off of my computer inculding all my microsoft software. Since then my computer has failed to start up properly almost every single time. The few times that I managed to get it to start up I was unable to access the internet. I called the provider and they sent me a new modem because mine was out of date, but this didn't produce any results. I was then advised to take it to a specialist who could fix it and I have done so three seperate times!! Every time they said my computer was fixed, but it still doesn't work. Now I think that it is attempting to start up in either stand by or safe mode, but when I click on a profile it shuts down. Since I got it back the last time which was two days ago I still cannot access the internet and it has started up only three times but it would freeze or shut down after a few minutes. If anyone could provide any advice I would much appreceiate it. My research has not helped on bit. Please keep your advise as simple as possible or explain it really well, because I am not computer literate and I am very bad with all that lingo and information. Thank for any help possible.