Member Avatar for Paddy

I just got a new ADSL Router today and was looking on http://www.portforward.com/ for information regarding the configuration of the router. It was when I went to that site, and looked through the names of the different brands of router, that I realised that I had no idea who made mine. There's no name, no website, no copyright info, nothing! The box, the modem, and the instruction manual are all devoid of any sign of ownership, as is the configuration page which is reached at . The default username and password are admin and epicrouter, respectively. Google gave me a few results with those details, but none of them were relevant to this particular device. I've searched the web for about an hour straight looking for it, to no avail. The full name of the device, as it is on the box, is:

ADSL Router
Annex A
Integrated 4 port 10/100Mbps switch

What I believe to be the model number is: IS35734-CO although a search in Google turned up nothing.

The serial number which is stuck on the box is: FC090A28D5B00232 Again, a search turned up nothing.

The only other number I found was on the lip of the box, which appears to be the code for the box itself and not relevant to the device, but here it is anyway:
D58-02026-11 this also turned up nothing in Google.

The most likely thing which would identify this is the logo on the box, which I've attached as a separate picture, close-up. Also attached is a picture of the router itself, as well as the face of the box it came in. Does anyone recognise any of this? There's not even a guarentee with the thing, which is strange.

I would call the shop where I bought it, but they are closed and won't be open again for a few days, so I thought I'd try you guys first ;)

Thanks for your time.

Logo.JPG 18.09 KB
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This thread is a good example of how inexpensive ADSL gateways often arrive unbranded or re‑badged and can be hard to trace — identifying the OEM makes firmware, manuals and security advice much easier to find. 's persistence and the diagnostic hints from other posters point to a few repeatable, non‑destructive checks that usually reveal the maker or chipset.

Practical steps to try (in order of safety and ease):

  1. Locate the gateway IP and the device MAC from your PC (for example: ipconfig /all or ifconfig and arp -a). Lookup the MAC OUI with any MAC‑vendor database to get a vendor hint.
  2. Open the web management page and view the page source or use a header request (for example curl -I http://<gateway-ip>). Many firmwares include vendor/model strings in HTML comments or HTTP headers.
  3. Export the router configuration (if the UI offers it) and search the file for text strings such as manufacturer, model, chipset or firmware identifiers — these often are plain text.
  4. Use passive fingerprinting: a local nmap service scan with version detection (nmap -sV <gateway-ip>) or an SNMP query (if enabled) can return a sysDescr string identifying the device. Only scan your own network.
  5. If comfortable opening the case, PCB silkscreens and chip markings usually show the chipset vendor and sometimes the OEM board name; that narrows searches for firmware.

Security and follow‑up: once identified, check the vendor site for official firmware and read release notes before upgrading; always back up config first. Regardless of brand, change the admin password, disable remote administration/UPnP if not needed, and consider replacing very old, unpatched hardware.

If identification still fails, post the non‑sensitive strings you find (model and firmware/release text only) — that’s what helped and what asked for — rather than serials or raw credentials.

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Member Avatar for zeroth

try using everest by Lavalys, Inc. It´s a great program and should be able to find the manufacturer for you, as well as give you a report about everything on your system...It´s come in handy for me several times...

commented: good pointer - this program helped me +1
Member Avatar for Paddy

LOL It never even occured to me to try something like that. Thanks for the tip! I'm getting Everest as I type this hehe. A trial version should suffice.

Thanks a lot Zeroth :)

Member Avatar for zeroth

Glad to advise, sometimes the simplest of solutions is the hardest to figure. Let us know if that solves the problem...:)

Member Avatar for tomwalker84

Hi,

i'm also having the same difficulties with this particular router. i have tried the default username and passwords (admin and epicrouter) but these do not work, even after resetting the device. Just wondering if you have had any luck in figuring out how to log into the router since you posted this question!?

thanks,

Tom.

Member Avatar for Paddy

I think I may have found a possible match for our router. Check this out:

The only visible difference between these routers and our router is the little logo in the centre; in our case, it reads "ADSL Router", in the case of PTI's router, it says "PTI". I'm thinking that maybe our router is a very old and possibly discontinued model.

I contacted PTI, asking them if they could identify our router as one of their own. Still waiting :) Their routers use the same firmware as ours (or at least use a firmware with the same name!) and the instructions on http://www.portforward.com/ show screenshots that look a lot like the setup screen in our router:

If/when PTI replies to me, I'll post whatever they say here, but if anyone else can shed any light on this in the meantime please do :)

Cheers!

Member Avatar for Paddy

Great news! After 2 years of detective work, it has now be confirmed that our mystery router is indeed a PTI.

The firmware version I stated when I wrote to them is the latest version as of this date, so no updating required :)

Although this is a PTI router, the guides on http://www.portforward.com/ don't specifically cover this model. The closest thing to it I have found is the "PTI-840", and the guide for this router can be found .

I can't believe it took so long to work this out lol.

Cheers :D

Member Avatar for pacessupport

If anyone would like to post their firmware version and customer software version it would be useful
From this we can identify the chipset used ie(conexant) and the model number thus making upgrades easyer to find
Thanks in advance
Dave

Member Avatar for Paddy

Firmware Version: CX82xxx_
Customer Software Version: 8X0_NB_121404.01FA

Didn't occur to me to add this info to my first post. I was discussing the problem in another thread and mentioned it there - that must have been why I forgot to add it here hehehe.

Thanks.

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