Member Avatar for fara26462

i started my laptop and i use wireless internet connection taken from my neibhour.the problem is its showing internet connected but limited access.because of which am unable to use internet in my laptop where as i can use in my mobile phone.now what shall i do to start internet in my laptop

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  • Latest Post Latest Post by johhny-marshal

Dani AI

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Brief follow-up that builds on , and without repeating the same steps.

When a phone can browse but a laptop shows "limited access," the problem usually falls into two camps: something on the laptop (driver, firewall/proxy, IPv6, cached profile) or something on the router/ISP side (DHCP lease table, client isolation, guest network rules). The suggestions already posted are useful quick fixes; the checklist below helps isolate which side is failing and what to ask the neighbour to inspect.

  • Client-side diagnostics (laptop): open the adapter’s Status → Details (Network and Sharing Center) and note IPv4 address, default gateway and DNS servers. A self-assigned 169.254.x.x address indicates the laptop didn’t get a DHCP lease. From a command prompt test raw IP vs name resolution with commands such as:

    ping 8.8.8.8
nslookup www.example.com

    A successful ping to an IP but failed nslookup points to DNS. A captive portal will usually appear when loading a plain HTTP site (for example ). Temporarily disable third‑party firewall/antivirus and try Safe Mode with Networking to rule out local software blocking.

  • Router/ISP checks (neighbour): the router’s admin pages (Attached Devices / DHCP client list) will show whether the laptop has a lease, and whether MAC filtering, guest/visitor isolation or parental controls are blocking traffic. Small DHCP pools or many stale leases can prevent new leases; clearing leases or increasing the pool and rebooting the modem/router often resolves that.

  • Further isolation: test the laptop on another Wi‑Fi network or via Ethernet to see if the issue follows the laptop. Update or reinstall the wireless driver, and temporarily disable IPv6 or any proxy settings.

Collecting the laptop’s IPv4 address, gateway and DNS entries plus the router’s DHCP client list will quickly indicate whether the fault is client-side or router-side and point to the appropriate next step.

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Member Avatar for JorgeM

First, i would hope that you have your neighbors approval if you are using his/her wireless connection.

In any event, limited access means that you were able to make the connection (layer1/layer2), but your computer was not successful in obtaining an IP address from a DHCP source.

You would need to troubleshoot this issue with your neighbor.

Member Avatar for fara26462

Thanks for your help,last time my prob was resolved with ur answer.yes am paying my neibhour for the services i use. so now what i have to do.what shall i ask my neighbour to do?

Member Avatar for 3knur8

go to your start menu, click 'run' (if your computer is windows XP) and type: cmd
if your computer has either Vista or windows 7, go to start, and just type: cmd
hit enter.

a black box will pop up. this is a command prompt window.
type in the following:

"ipconfig/release" (dont type the quotation marks)

hit enter

then once you can type again, type:

"ipconfig/renew"

hit enter

ipconfig/release is a command that erases the current IP settings and internet activity that your computer has.
ipconfig/renew refreshes your IP and internet connectivity... basically...

try that.

best of luck.

Member Avatar for johhny-marshal

3nkur8 has given the best solution for the problem. Basiclly you need to put IP settings on auto detect IP addess mode and just enter the key for network connection. Still, if you have the issue, you can contact your neighbour and ask for a new IP

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