Hi..i just bought a new router (Brand:Level one, Default Gateway: ).

However i doubt it's function because of frequent disconnection (DC after 15-20 minutes). then, i have to turn the router off and on again to connect to the internet. i was wondering if anyone can tell me any possibilties of problems or solutions.

Thanks for look into my matter.

Leevisse

Dani AI

Generated

Good ideas already in the thread from , and . Those suggestions point in two directions: configuration/firmware and application load. Below are practical, hands-on checks and fixes that go beyond the earlier replies and help isolate whether the drops come from the router, the modem/line, or heavy P2P traffic.

Start by gathering evidence. Enable the router system log (or set up remote syslog if available) and run a continuous ping from a LAN PC to a stable public IP so you can correlate exact drop times with log messages. Check your modem’s line statistics (SNR margin, attenuation) and any PPP session messages the modem/router reports. To isolate the device, connect one PC directly to the modem and run the ISP authentication from that PC; if it still drops, the problem is the modem or line, not the router.

If P2P is suspected, the symptom is often NAT/connection-table exhaustion. Reduce simultaneous connections in the torrent client(s) and test. Also cap upload to avoid saturating the upstream (set upload to 70–80% of measured max). Watch the router’s active session or connection-count page (if present) for big spikes just before a disconnect. Temporarily disable UPnP/SPI/ALG while testing, since those services can add instability on cheap routers.

Other useful checks: set MTU/MSS appropriate for PPPoE to avoid fragmentation issues, verify the router’s power adapter and ventilation (thermal or supply faults can cause intermittent reboots), and try a factory reset followed by a minimal configuration. Apply firmware updates only if the release notes mention stability or PPP/NAT fixes. If everything still fails, collect the router and modem logs and ask the ISP for PPP/DSL session history so they can check for line flaps. Reintroduce services one at a time to find the trigger.

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All 14 Replies

i think you have it set up wrong. It probably thinks it has a fixed adress on the net but your ISP most likely assigns a new one after a set interval (for me its 20 mins). have a look in your routers ISP config and set it to DHCP (dynamic adressing)

When i set the DHCP to 'Dynamic IP Address', it require a WAN's MAC Address..i just leave it and save the configuration, i reboot it and it still won't work. DC again after a while..

i'm curreuntly using 'PPP over Ethernet' in my router setup.

yeah PPOE is what you need for ADSL that should be fine. Is it a wireless or wired router

wired router..a moment ago, i just upgrade the router firmware after i read a few post by other members..i will let you know how it'll response.

Thanks friend.

After i online for more than 1 hour without disconnection, i convince that my router is functioning well.

Thanks for your inputs jbennet.

yeah its a good idea to update your firmware. word if warning though, treat it like your BIOS in your pc and dont update it unless you actually require any new features or fixes as a bad flash can break a device

Question, do you usually have a bit torrent client or some other peer-2-peer app running on your network?

I ask, because many of these joe-blow home users routers seems to have issues with handling the large number of connections. They simply cannot handle it. If you suspect this is what is causing your problem, then go into whatever application it is and see if you can lower the number of connections it makes... Umm, go with trial and error here. Maybe start at 100 or so and see how that works. Then increase or decrease...

If you don't have any such applications running when it crashes, then obviously ignore what I said.

Hi..i don't know how to 'start with 100...'..honestly i don't understand. i do have bit torrent and ares. i hope u can explain to me more about it. Thanks yeah.

yeah, sometimes routers cut you off if they believe you are using an unfair share of its bandwidth by doing intensive tasks like bittorrent. This should be an option in your routers config.

could you tell me what to do with the router config? i mean, what do i have to adjust?

Look for something titled max connections.

does it have other name? cause i can't find it. Thanks.

level-1 routers do not disconnect you for having too many connections. but I'd keep emule connections below 254 anyhow

actually, level-one is the best cheap-type router family I've ever dealt with. much better than d-link for sure, not to mention 3-com's disastrous officeconnect family.

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