Member Avatar for cjk93

Hi,
I've had my <BASE GK858> mp3 player for about 6 months and haven't encountered any problems until now. Recently I found that I could only fit 7 songs onto it, as opposed to the usual 50 or so. (NB. it holds 508 MB). When I connect the player to my computer and the folder opens, there is nothing in the folder, not even hidden files, and the Properties say that 470MB are used while 37MB are free. On the MP3 player itself, on the display in storage options it states that 92% is being used, while in the local folder it says that the MP3 player is empty. Can anyone please suggest things to try to fix the problem, and if not suggest what might be wrong with it. Any reply will be greatly appreciated.
Thanks,
Casey

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Member Avatar for Serunson

Try formatting the device. Connect it to your computer. Right click on it in "My Computer" and select "Format ...". Then follow the instructions to erase everything from the MP3 player.

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