I am having a terrible time with XP pro sp1- Took on a computer that was loaded with viruses. I am wanting to format the HD and start over. CD was bad (bought new one). Couldn't get in to boot with boot disks (6), so from a web page I was instructed to disable everything but the A drive in bios and try again. Now I get a \biosinfo.inf can't load error 1038 message. I am dead in the water.