Member Avatar for cbusen

i'm hoping there is someone out there with win xp 64 BIT VERSION who had to overcome some problems to get iTUNES on their compter. two things to note. i downloaded it and it told me it needs a 64 bit version of win xp. that's what i'm on, but i'm on the student teacher version. then another time it just froze up installing. i tried installing the 32 bit verions but there were problems there. HELP, i haven't found anything on there page yert. thanks a bunch
chris

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Short summary and practical next steps based on 's installer symptoms and 's pointer to Apple support.

Windows/iTunes compatibility
Older iTunes builds around 2008–2012 were written for 32‑bit Windows XP, and Apple shifted later releases to require Windows 7 or newer. Trying to run a modern "latest" iTunes on XP (even XP x64) is unsupported and often triggers the installer detection/LaunchCondition errors you reported. (support.apple.com)

Verify the OS precisely
Confirm the machine is truly XP x64 and which Service Pack is installed (the installer checks both). Run System Information and look at the System Type field — it should read "x64‑based PC" for a 64‑bit OS; also confirm Service Pack >= 2 for XP installs. If System Type is x86, use the 32‑bit installer instead. Example quick check:

msinfo32

(support.microsoft.com)

If the OS checks out — extract and log the MSI installs
Open the iTunes EXE with a packer (7‑Zip) to extract the .msi files, then install the AppleMobileDeviceSupport MSI first and iTunes.msi next while creating a verbose Windows Installer log. That will show LaunchCondition failures or return codes to diagnose the refusal to install. Example command:

msiexec /i "C:\path\AppleMobileDeviceSupport64.msi" /L*V "C:\temp\AMDS.log"
msiexec /i "C:\path\iTunes64.msi" /L*V "C:\temp\iTunes.log"

Open the logs and search for "LaunchCondition" or "return value 3". (documentation.help)

Other tips and cautions
Run installs elevated, temporarily disable antivirus, fully remove previous Apple components before retrying, and only edit MSI LaunchConditions (Orca) as a last resort — it can work but is unsupported and may break device drivers. If syncing modern iOS devices or using the current iTunes is required, the practical fix is to upgrade to a supported Windows version (Windows 7 or newer) because current iTunes releases no longer support XP. (support.apple.com)

Member Avatar for cbusen

thanks but yeah, i've tried that. i've tried a couple approaches and neither have worked. i've always uninstalled completely inbetween installations and i have no existing copy of this program on my computer, anyway, my two approaches:

1 win xp 32-bit edition: it tells me i'd be better off with the win xp 64 bit edition but it does let me continue for a while before it bugs out and says there was an error and nothing was changed on my system.

2 win xp 64 bit edidtion: it tells me i need win xp 64 edition to install this version.

i suppose fixing that last error could make way for the program to properly install. but i don't know where itunes is getting the idea i don't have win xp 64

Member Avatar for Bob_180_Bob

Hi,
What did the support team say about windows 64/32?

Member Avatar for cbusen

i did some scratching around and i guess it hasn't been fixed yet. someone wrote up a description of how to fix it and then further down the page, posted a link to his file, where he has fixed it. i tried doing it the way he describes and in the and i thought it looked like the line he was referring to has been fixed in the most recent version. either way i did what he said and it still was giving me the same message about not having win xp 64 bit. so i just downloaded his version and installed it. here is the page he devoted to this problem

http://skunkwerks.wordpress.com/2008/04/13/getting-itunes-to-work-with-windows-xp-x64/

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