Hi, I'm hoping someone can help. I have a Gateway Pentium 4, 1400 mhz, intel with windows me.
We started having alot of problems with error messages, so finally as a last resort, we uninstalled windows and reinstalled it. We noticed that alot of the error messages seemed to have to do with Norton Anti-virus so we got rid of it and got Trend Micro. As soon as it was installed, the comp got very, very slow including the mouse, making it very jerky, we noticed that it added a bunch of different things to the start up and immediately thought that was the problem as the comp and mouse are fine until we go online then it all starts. We emailed them a list of what was on start up and asked them if all this was really needed, they said yes. We uninstalled it and the comp is now a bit better, but the mouse is still very jerky.
Can anyone please help, we've never had this problem before.
Thank You, Marie