Member Avatar for Funkadelick

I know there are alot of problems with this computer. I bought it about 1 year ago refurbished. Don't have the receipt or warrenty (can't find it at least). Anyways here's the problems

It would over heat constantly, I could solve this temporarily by putting it on a book to allow more air to get in. It would be so loud and hot. like super loud and hot. Then one day it just went poof and shut off. I would get these grey streaks / static on the screen (totally froze up) and this would occer while in safe mode or once entering windows.

Anyways after some troubleshooting i removed the battery and ran it on ac cord and also reduced the power settings to "power saver" mode instead of "high performance" mode -- this seemed to work -- no more hotness and loud fan. However this only worked for 2 days.

Last night it was working fine. I went to bed and shut it down normally.

I went in today at lunch and turned it on and got::

"OPERATING SYSTEM NOT FOUND"

How is this possible if I was on it las tnight and it was working ? is this is a software failure ? Can i reinstall windows ? or is this a hard ware failure ?

I tried F11 (recovery) and this doesn't work -- it just goes static.

WHAT HAPPENED? WHAT DO I DO

Please help me.

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  • Latest Post Latest Post by caperjack

Dani AI

Generated

Short summary and likely cause

As described, this dv9700 showed repeated overheating and visual corruption before a sudden boot failure. That pattern raises the probability of hardware damage (hard drive, motherboard or GPU), but the immediate goal is to determine whether this is a missing/corrupt boot record or a dead drive/motherboard.

Quick, safe checks to run first

  • On power-up try the HP startup/BIOS menu (Esc or F10 on most HP notebooks) and confirm whether the primary hard disk is detected and listed as a boot device.
  • If the drive is seen, boot from Windows install or recovery media and run Startup Repair. From the recovery command prompt try these commands to rebuild the boot environment:
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
chkdsk C: /r
  • If the disk is NOT detected in BIOS, power down, remove the drive (2.5" SATA) and test it externally with a USB-to-SATA adapter or in another PC. That will tell whether the drive is physically readable.

What to do based on results

  • Drive readable: back up user data immediately, then run diagnostics/SMART tests and attempt Startup Repair or a clean OS install.
  • Drive unreadable or clicking/stopped: data-recovery or drive replacement is next. If data is critical, professional recovery is safest.
  • If the drive tests OK but external video/artifacts were present earlier, test with an external monitor. Persistent artifacting points to motherboard/GPU damage from heat; cleaning vents/fan and reapplying thermal paste can help short-term, but motherboard repair or replacement may be required.

Context and next steps

As and noted, ongoing overheating accelerates failures. Prioritize getting your data off the disk first, then decide whether a drive replacement and OS reinstall or a repair shop quote for board-level work is the sensible path.

Recommended Answers

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Member Avatar for Bob_180_Bob

Hi,
By the sounds of what you say, you are lucky it lasted as long as it did. I would say that you have been slowly cooking it for 12 months and now it is fully cooked. Too many possible suggestions as to the problem and difficult to check. I suggest that you take it to a repair tech that will give you a free or at least, low cost quote.
Have you ever tried to play frisbee with a laptop?? lol
Sorry, some one else here might offer some ideas but I think your goose (laptop) is cooked.

Member Avatar for caperjack

have to agree with bob on this one also !
it got hot for a reason ,putting it on a book was not correct solution ,taking it into a computer repair shop for them to have a look would have been the correct thing to do

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