Hi all! Hope you can help. I was tiring to clean out my friends system that was running slow after a year of Internet. He had Norton 2003 on his system and like many people, didn't realize that he needed to subscribe to keep his machine protected. With that, I dl AVG free anti virus program, which BTW , i run on my system with great results. After installing AVG, I then tried to remove Norton, it would go through the whole removal. I then restarted his system and Windows went into that black window with safe mode, safe mode with networking, recent safe configuration and normal windows start up screen. No matter which one i select, the system just restarts and goes back to that screen. I do notice a fast flash of a blue screen with some writing on it when i try to use safe mode.
Can anyone help me out, getting past this without having to reinstall windows. I believe there is a conflict between the two anti virus programs tiring to start up.