Member Avatar for Garish

Hi All,
I am facing problem with my laptop Dell inspiron 6000, Operating system WinXP.

On 5th Feb 2006, I had installed 2 softwares from the internet.

Softwares are Burn4free
SetupanyDVD5847

That time it went fine.

When i used my laptop on 7th Feb 2006, i was not able to boot/start it... When I pressed the start button , some indicator blinked and also NUM lock blinked for 2-3 seconds but nothing came on the screen...

Then i unplugged the battery and again plugged it.. the system got booted but with one message that 'System is facing some problem because of some recent software installation'. It happened twice.

Then i un-installed both the softwares and restarted the system.. It went fine but again with the same message..

Now when ever i have to start ( boot) the system , I have to i unplug the battery and again plug it ....I am also using the battery charger...

I called the Dell service center on 27th Feb 2006.. They advised me to use the last Good Configuration by pressing F8. I did that but of no help.

When i tried to boot it on 1st March , same problem came. Then I again called Dell Service centre on 04th March 2006..they advised me to unplug the battery and press the start button for 20-30 seconds (to dissipate the static charge).

When i restarted in the evening same day ( 04th March 2006), it went fine but i started it next day evening (5th March 2006) , but it did not boot up...

Does any one is having any idea about this problem? Is it because of some virus or because of some hardware problem?

Any help on this issue will be appreciated...
Thanks
Garish

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  • Latest Post Latest Post by nanosani

Dani AI

Generated

The behavior described by (intermittent failure to get past power-on and only starting after removing power) points strongly toward a power/firmware or board-level fault rather than a typical virus. Software infections rarely prevent a machine from completing POST or from showing any display; when Windows-level fixes already tried do not help, focus next on power, battery, and hardware diagnostics.

Practical next steps (in order):

  • Try cold power clearing: remove all power (AC and main battery) and hold the power button ~30 seconds, then connect AC only and attempt to power on. Note whether fans spin, any drive activity, or LED/beep patterns.
  • Test with AC only and with battery only (if safe): a failing battery or charging circuit will cause intermittent starts. Inspect the battery pack for swelling.
  • Run the vendor pre-boot diagnostics from the boot menu; record any error codes or the exact LED blink/beep pattern — those map to specific failures.
  • Reseat and test memory modules one at a time and in different slots. Try booting with minimal hardware (remove optical drive and HDD) to see whether the machine reaches the BIOS screen.
  • Avoid BIOS flashing while the machine is unstable. Only update firmware after hardware tests confirm the system can POST reliably.

What to collect before service escalation: exact LED blink count or audible beep pattern, whether fans spin, adapter LED status, results from built-in diagnostics, behavior differences with/without battery, and the system service tag/model number. If the laptop is under warranty or the diagnostics show hardware faults, escalate to Dell support rather than continued attempts at repair. was correct to keep the discussion consolidated; post updates and the precise diagnostic observations in the main thread so helpers can interpret codes quickly.

Member Avatar for nanosani

Please donot make dual threads of the same problem. Conentrate on your first thread.. I'm closing this one.

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