My motherboard got fried after an update to Windows 8.1 I don't know how, it did. Before I send the laptop off for repair, I want to backup my drives. I've removed the HDD and am reading it through an exertnal HDD reader to my Win 7 laptop.
Now, I can't get access to the user files, which don't have user access. I can't change the user access as recommended by
http://knowledge.seagate.com/articles/en_US/FAQ/203795en and other similar sites, because the users are all greyed out. Even if I go to Folder>Properties>Security>Advanced> all of these tabs: Perissions, Auditing, Owner and Effective Permissions all lock me out.
What can I do? Desperate as need to catch plane tomorrow back to States and need to ship it to repair when I get there (long story, but basically the "International" Warranty on this US-bought machine turned out not to be honoured in Germany, so I'm shipping it for repair while on a business trip). Your timely help much appreciated.