my scandisk keeps re setting.........even in safe mode; nothing obvious running in background ( CNTRL ALT DEL); even Norton Utilities Disk Doctor stalls in Registry check ( Win Doctor works)

I deleted everything from startup thats not needed

virus scan, hijack this, Sybot all working

I am stumped

thanks :-|

Dani AI

Generated

Short expert note: when ScanDisk or Norton Disk Doctor repeatedly restarts under Windows 9x/ME the usual cause is something in Windows touching the disk while the utility runs (real‑time antivirus, background services/drivers, spoolers, etc.). Disable everything nonessential before running the Windows GUI scan — use the System Configuration utility (msconfig) or boot to Safe Mode/command prompt so only Explorer and the system tray are running. That’s why a DOS boot scan succeeds: nothing in Windows is active to interfere. (learn.microsoft.com)

If DOS ScanDisk reported no errors but the Windows tools keep failing, check hardware next. Run the drive maker’s diagnostics (for example, SeaTools or the drive vendor’s utility) and read SMART data (smartmontools can show SMART attributes). Also reseat the drive’s data and power cables and listen for clicking/grinding noises — physical faults and bad sectors will cause tools to hang or abort even when some scans in DOS appear clean. Back up critical files before further testing. (seagate.com)

Practical sequence to follow (concrete, low-risk steps):

  1. Try a clean Windows run: Start → Run msconfig, choose Selective startup and uncheck non‑Microsoft items; reboot and run ScanDisk/Norton.
  2. If it still resets, create a Windows 98 startup floppy (Control Panel → Add/Remove Programs → Startup Disk) or bootable rescue media, start with CD/USB support, and run a surface check from DOS (example):
scandisk c: /all /surface
  1. If you prefer a single ISO with many diagnostics, boot a rescue environment (Hiren’s BootCD / Ultimate Boot CD) and run the vendor/SMART tests there. If extended tests fail, copy data off the disk immediately and replace it. (bootdisk.com)

Notes tied to the thread: and were correct to point at background processes; ’s boot‑disk idea is the right next step; and since saw DOS ScanDisk run, focus on vendor diagnostics and backups before assuming a software-only fault.

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You could have a bad hard drive, then.

How old is this machine? It's not common for a hard drive to have bad sectors-- generally, when you have a bad hard drive, the system can freeze or a diagnostic program can restart when it hits the error on the disk. Additionally, check to see if the hard drive cables are firmly seated into the drive.

Can you run Scandisk from DOS?

my computer is aging; 4 years

sorry; I am not savy enough to run anything from from DOS


but why will my Norton utilities not run either ??

:o

East ,just boot computer with a windows bootdisk,and type scandisk at the DOS prompt .If you don't have a bootdisk create one in control panel ,add remove programs ,create boot disk ,you will need a clean floppy disk to do this !
Or download this one and extract it to the floppy !

ran scandisk from DOS; no problem to run; no problems uncovered'

So; something else is going on, but what ?

:eek:

Sounds like you've still got something running which is accessing the disk during the time of your scans. When you say there's nothing obvious running in the background, does that include not only programs but processes as well?

Ah; Processes.................hmmmmmmmmmmmmmmmmm

stumped me once again; please elaborate

thanks

Processes in this sense could be described as "system level" applications I guess- programs that are running in the background performing certain tasks, but not necessarily programs that a user has explicitly started or is interacting with. For example, your anti-virus software's real-time protection/system monitoring component, print spooling software, or power management software would all qualify as processes. Many processes are started automatically when Windows starts, and if they make changes to your disk/directory structure while you are running certain utilities (disk scanning or defragmenting utilities especially), they can cause those utilities to either hang completely or simply restart whatever function they were performing from the beginning.

Unfortunately, Windows 95/98's Task Manager doesn't list or allow you to manipulate your running processes if I recall correctly; it only lists open applications. If a backgroung process really is the culprit here, you'll need to find a third-party Task Manager replacement which gives you finer control than Windows' stock manager. (Win 2000/XP's Task Manager does list process information).

OK; guess I am stuck with running scandisk and Norton from DOS...........better than nothing


thanks for the input

;)

True, and the scans will probably run faster than they do under the Windows GUI. :mrgreen:

If you run scandisk with your antivirus program running, it may not be able to complete. If you want to use scandisk from within Windows, simply <CTRL> <ALT> <DEL> and disable everything except systray. Then run it!

There doesn't seem to be anything wrong here except the way you're trying to use the tool. Scandisk for Windows 9x versions often won't work properly if anything is running in the background which tries to access the hard drive. The same problem crops up for Defrag as well.

This is a great little program to clost the thing running so you can run scandisk and defrag .

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