I am trying to fix a computer for a friend of mine, and having a lot of trouble. She game me a giant bundle of CD's, including a cd-r version of her windows restore disk, and a floppy that has "emergency repair" written on it. The original problem was the computer would load to the login screen, and freeze after about 10 seconds, not even receiving ctrl+alt+del commands. I tried loading from every option in the safe mode menu, where it would freeze on the loadup screen every time. I tried going in through the BIOS and booting directly from the CD where i receive an error message that is the same when I try to load from the floppy. After I did all that, now it starts a giant loop after the black windows loading screen it turns itself off, and restarts the booting sequence, up until the black screen, then repeats the process all over again. I am completely lost on this issue, can anyone help?
Jump to Post
what the laptop boot up select the option for boot sequence. probable F1 F2 F8 F11 and choose to boot from cd, if u still get the error message, check the cd for scratches and check the cd drive make sure it is connected properly(if it's a ejectable drive bay) …
All 10 Replies
We're a friendly, industry-focused community of 1.20 million developers, IT pros, digital marketers, and technology enthusiasts learning and sharing knowledge.