Member Avatar for rodneyrodney

I am Engr. Rodney KJnr. I am Mikrotik COnsultant. Feel free to chat if you are having any issue with your MikroTik RouterBoard and OS.

Edited by Reverend Jim because: Please do not shout.
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A short, practical troubleshooting primer to complement ’s offer and ’s point about keeping solutions public: a tidy post that includes the right facts up front speeds diagnosis and leaves a reusable answer for others.

Helpful information to include with a MikroTik problem:

  • RouterBOARD model and RouterOS version (the CLI output shows the version).
  • A simple diagram: which port is WAN, which is LAN, any upstream device.
  • Clear “expected vs actual” behavior and the exact steps that reproduce the issue.
  • Paste outputs of common diagnostic commands (sanitized export if sharing full config).

Useful paste-ready CLI checks:

/system resource print
/interface print
/ip address print
/ip route print
/ip firewall nat print
/ip firewall filter print
/log print

sanitized export (ROS6):

/export file=config.rsc hide-sensitive

sanitized export (ROS7: sensitive output is hidden by default):

/export file=config.rsc

These commands show firmware/RouterOS version and basic state; the export flags differ between RouterOS 6 and 7 so include the RouterOS version with the post. (help.mikrotik.com)

Quick triage checklist (common causes):

  • Physical/link LEDs and interface counters first.
  • Confirm a default route exists and that the router itself can ping a public IP (ping 8.8.8.8).
  • If local LAN cannot reach Internet, check for a missing src-nat/masquerade rule or an overly restrictive filter rule. Example NAT pattern used for dynamic WAN IPs:
    /ip firewall nat add chain=srcnat out-interface=<WAN> action=masquerade

    (standard examples in MikroTik docs). (help.mikrotik.com)

Sanitizing and safety notes: exports do not include system user passwords; use the appropriate export flag for the ROS version to avoid leaking secrets. Use Safe Mode when making risky changes to avoid lockouts. (help.mikrotik.com)

Including the items above lets responders reproduce the problem stepwise and post an answer that others can apply.

Member Avatar for happygeek

Yes, feel free to ask your questions here on DaniWeb, in the forum, where experienced members will be happy to help free of charge. No need to take it to chat with a 'consultant' who will no doubt charge for his services and where other members will not benefit from the solution.

Just saying...

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