Member Avatar for adi_999

Hi,

Could someone please help me? I have searched through articles for hours and cannot find the answer on my own, so this will be my first post in asking for help. I have a 2wire router that is helping me connect through my Comcast cable line. My husband's laptop (Apple) connects fine. My PC laptop shows I have excellent connection, but I cannot connect to any web pages. Suggestions? Help? Anything...

Thanks, adi_999

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  • 17 Replies
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  • 3 Years Discussion Span
  • Latest Post Latest Post by tarique_rhussai

Dani AI

Generated

Several useful checks already appear in the replies (, , / and ), but threads like this often miss a few targeted diagnostics that separate “link up but no HTTP” into three categories: (A) cannot reach the router, (B) can reach router but cannot reach Internet IPs, or (C) can reach IPs but domain names/browsers are blocked. The short workflow below addresses those gaps without repeating the earlier firewall/DHCP advice.

Quick IP/DNS/route tests (run from a command prompt):

ping 192.168.1.1
ping 8.8.8.8
nslookup example.com
tracert example.com
  • If the router ping fails, the problem is local (wireless association, driver, MAC filter or wrong static IP). Test with an Ethernet cable and check the router’s DHCP client list and MAC-filter settings in its admin page.
  • If the public IP ping (8.8.8.8) works but DNS lookups fail, the issue is DNS: try setting a public resolver (8.8.8.8 or 1.1.1.1) in the adapter or router and check the hosts file at C:\Windows\System32\drivers\etc\hosts for overrides.

When the link and DNS look OK but HTTP still fails, Windows-level filtering or a corrupted network stack is likely. Reset the stack and reboot:

netsh winsock reset
netsh int ip reset

Also check browser proxy/LAN settings (many browsers inherit OS proxy), disable any VPN/virtual adapters temporarily, test in Safe Mode with Networking or from a Linux live USB to rule out OS software, and update/roll back the wireless driver if it recently changed.

These steps complement the thread’s earlier suggestions by isolating link vs DNS vs OS-filter causes. When the icon shows “connected” but pages won’t load, working through these tests reliably identifies whether the fault is local hardware/driver, DNS, router policy, or a Windows-level filter.

Recommended Answers

All 17 Replies

Member Avatar for mechbas

U may have to change/lower your browser settings, it could be that simple, however, this is usually a firewall related issue.

Member Avatar for digitalocksmith

Yep....agree with mechbas here!
If your connection has been established, but you cant recieve any web pages through your browser, then something within your own operating system is denying this.
If you are running windows firewall or another third party firewall, try disabling it, and see if you can access web sites then. If successful, you have found your problem. Dont forget that some antivirus software have their own firewall installed also (ie AVG pro) so you will need to check this out, depending on which program you are running.
You could also try rebooting your modem to see if this helps! (switch at the back)
It is then extremely important (from a security point of view) that you also re-enable your firewall after all this, and configure your access permissions within the software to allow future browsing!
Let us know if this helps!

Good Luck :cool:

Member Avatar for Suplicki202

Hey, I have the exact same problem. I moved and got comcast and it worked for a day or so but then stopped. My wifes laptop works fine, i called comcast and belkin and did trouble shooting with them and they said it is a firewall issue. I have turned my firewall off and i still cannot access , I am at a loss on what to do now.

Member Avatar for zxor 2

open this window <start> <run> then type this command

cmd

now when you type this in tell me what it says.... ipconfig
hit enter
write down all the numbewrs and tell me what they say and i can help

Member Avatar for jaymz1972

Maybe a stupid question, but are you using WEP or WPA(2) encryption? and did you use the correct key to connect to the router? Often connectionproblems can occur when you use the wrong network-key.

Member Avatar for staphy

i have treid all the above but still cant get me a solution.wat do i do next.

Member Avatar for hughv

Zxor has it right:
Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter. Paste the results here.

Member Avatar for zxor 2

the key to after geting into the command prompt will tell you all about your connection
look at the host name if its your computer name on there then you not connected.. if the subnet is then your not connected

Member Avatar for ashley7103

I am having the same issue. I am on my laptop now through Sprint wireless, and am sitting next to my desktop that is connected through AT&T's internet service but I cannot get on all of a sudden. I am getting the in ipconfig.
Help!

Member Avatar for zxor 2

ok here a cool magic trick ...release it by typing in the command prompt this code

ipconfig/release this releases the current 255.255.0.0. connection and will relaese anything else binding it now to restore it show this one ipconfig/renew


this restores the network internet settings also

Member Avatar for SmelterQueen

very familiar. I'm attempting to connect a second computer (in my home office) to a Linksys router, this computer obviously connects fine plugged into whichever port, but the other reports back subnet mask 255.255.255.0. I feel I'm on a road to nowhere, and blind without the necessary glasses of knowlege. Please help me Obi won.

Member Avatar for hughv

There's too many people piggybacking on this 2 year old thread.
Please stop, and start your own thread if you still have a problem.

Member Avatar for puli@83

Hi,

Could someone please help me? I have searched through articles for hours and cannot find the answer on my own, so this will be my first post in asking for help. I have a 2wire router that is helping me connect through my Comcast cable line. My husband's laptop (Apple) connects fine. My PC laptop shows I have excellent connection, but I cannot connect to any web pages. Suggestions? Help? Anything...

Thanks, adi_999

Check for firewall in the computer
Tried to do power cycle teh network

Member Avatar for hughv

You're replying to a post that's 2.5 years old.

Check for firewall in the computer
Tried to do power cycle teh network

Member Avatar for zxor 2

clear it by using the ipconfig/release command ...wait for a few minutes then type in the renew command ipconfig/renew
this sbhould clear it ..if not unplug the modem or the usb connection then plug it back in and try to access

Member Avatar for JerryPittsburgh

After much frustration, I discovered that in the course of reapplying Service Pack 3 and everything else, DHCP became unselected, and this was preventing establishment of a connection.

Go to Connection Properties, select "General" tab, highlight "Internet Protocol (TCP/IP)", click Properties, make sure "Obtain an IP address automatically" is selected.

Edited by JerryPittsburgh because: n/a
Member Avatar for tarique_rhussai

Well I am to some extent satisfied by the probe done by jaymz1972.
Couple of things that you need to do here...

1. Confirm the type of security key that u are using. [WPA/WPA2 or WEP ]
Not all versions of MAC/vista support WPA/WPA2 [ version less than 10.5 do not support this encryption ]
2. Check if the IP address is assigned by DHCP and is not manually assigned
3. If u have MAC and the version is less than 10.5 and your security encryption is WEP make sure you type a $ symbol before your password
These were the common fixes
Now if the issue is still not resolved then do check the following:

4. Check the WAN IP [ IP address directly from the modem ]. It should never start with 192.x.x.x
5. Update your router with the latest firmware. If the firmware is latest do flash it once again
6. Clear preferred networks and try connecting again.
7. Lastly look for firewall or antivirus.

well adi_999 I believe you can definitely fix the problem by the steps mentioned.

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