I would be guessing you are asking about http://www.responsivefilemanager.com/support.php and the problems it has.
The fact the site has many year old support questions may mean it's either perfect or abandoned.
However, I find no Windows PCs to work the same today. Folk install different browsers, change settings, some have overreaching antivirus suites, firewalls, different DNS or CDNs and this leave you the challenge of debugging what happened this time.