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the website suggest running in safe mode if it errors ,you probably don't have any rootkit anyway

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http://www.gmer.net/

this is one i have used before and one suggested on most help forums
temporally disable any real time virus protection .disconnect from internet before running,does not work with 64bit windows

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Sophos Anti-rootkit just found unknown hidden files which is pretty much trusted for me. I'll try another anti-rootkit just to confirm if it's was a rootkit attack...

i was just going to post the same results for the scan i ran after posting the link, except for some temp file all it found for me was exe file that i had in my download folder ,sorry about that ,sophos is a good name so i thought it would work

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in start, can you right click on the cmd ,and get the option to run as administrator, and then try sfc scnnow

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it comes only a command prompt for a second and nothing else

ok ,in run type in CMD ,when the command prompt open type the sfc /scannow ,hit enter

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i scan all my computer,there is no virus...im thinking to use the recovery cd ,maibe it will work,not that i need windows media player so much,just to be ok..

just thought ,instead trying the recovery cd ,lets try system file recovery ,it may replace a corrupt file .it also may ask for the windows cd
go to start ,run ,type in "sfc /scannow" without the " and there is space between the c and the /

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I can't help people who are illiterate, it goes against my morals.

lol, at least you have morals

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try that first link i gave you, it says it's for XP but it should work fine with vista. let me know...

they tried that it tells them its an older version than the one install all ready

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there must a local computer repair guy who doesn't charge a arm and a leg to install windows for you

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if you want to use msg in dos command make sure that the both messenger in services is enable..

there is no msg cmd in basic win7

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i play music on my computer and i use real player,i have also quick time player...i dont know how this hapend ...i try to contact microsoft but my PIDproduct id its not valid,my vist is original not fake..and i dont know why not accept...

the product id thing just doesn't happen by itself,possible virus, possible you had windows reloaded by a computer repair shop that used cracked version of windows . as for wmp ,could be virus releated also

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need full model number from back of laptop .check this link it might be in the list .
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=453289

oh and on a lighter side , its laptop, not lab top .lol

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call toshiba

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that weird why vista has no uninstall or shutdown,i just checked other laptop here running vista.
did you try click all the icons for wmp,like going to start/ all programs / and click on the icon for it there .

do you have any music on your computer ,what happens if you click on a song,what open to play the song

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i did what u say but in Windows Features i dont have Media Player,its not there....

hi, not sure if its a typo on your part but its media features,not windows features ,see #2 in my other post ,so what was shows in media features when you looked

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I ordered the drive from Ebay. It is a refurbished drive.
How do I get a " a retail win7 " disk ? The only way I knew how to get an installation disk, that was the right one for this laptop, was thru Toshiba.

i already said how . borrow one from a friend ,i know this is not always possible as most of our friends also have laptops and don't have a retail copy of windows either . so lets forget that for now and make the one you got from toshiba work

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i have no knowledge of teamviewer .
if there computer work and get online ,just connect to inter net and download malwarebytes and run the full scan and fix what it finds.

free antivirus program that can be installed onto your thumbdrive .info below
http://www.worldstart.com/flash-drive-protection-thumb-drive-antivirus-antispyware/

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I got me a new used computer from a neighbor in trade, I formatted and put win xp home on it. After getting all my basic setup done, I went in to bios and set all my security like I always do with any of my CPU's. After doing the normal Start up and Bios security, then into Win XP and set user, I went back in to set hard drive lock. Nothing un-common for me. after I rebooted that time, Neither my hard drive nor my CD Rom drive is being detected in the bios and it doesn't even ask for hard drive password. I have reset cmos and everything to no avail. Pleas help...
SillyBilly

try another hard drive .old ones are a dime a dozen ,nowadays

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this picture of the bios shows diskette a and b disabled??? what the heck?

if you have a floppy drive in the tower enable diskette A

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Ok, I deleted all the partions.?

the replacement drive,is it new or used .there should only have be one partition on it;
it could be that the recovery disks is looking for file from the recovery partition that would have been on the old drive ,but is not on the new drive .one of the reasons i like using a retail win7 to reload laptops ,plus you don't get all the junk software trials from the original laptop disks

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malwarebytes is a great program to have and use on a regular basics

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try erase the hdd instead of out of the box state.

if same ,try borrowing a friends win7 dvd ,same version as yours ,if it works you then would go to manufacturers website to download missing drivers

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cant find a download for vista,but maybe try turning it off[or check to make ure it set as the default player ] ,reboot computer and turn it back on .

how to turn it off .

You cannot uninstall Windows Media Player, just can turn off it.

1. Click the Start button , click Control Panel, click Programs, and then click Turn Windows features on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Navigate to Media Feature, uncheck Windows Media Player.

It's not recommended to turn off Windows Media Player on your computer. but just for a brief period will be all right

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sometime ,but only sometimes ,a restart is in order when you make a settings change ,so set it to boot at start up,shutdown and reboot windows right away .not saying it will work but doesn't cost anything to try it

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once a program is installed you cant take parts of it to another computer ,try running malwarebytes , or superantivirus on there computers

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download the one for winxp , try installing it .it might not work with vista,it will tell you if that the case

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32 bit version

use the otherwise link in the above post ,download and reinstall

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I did what y'all asked me to, and under c:\users\myname\favorites the only thinf there is that favorites bar.

the favorites bar folder in the picture ,does it open if you double click on it

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right click on the top of the browser and check to add menu bar, click on the favorites it adds .your favorites should be in that folder ,go to start search and search for favorites and see if any show up in another location,if so check to see if you Favs are in the other location ,if you find them copy and past to the location in the c:/user/yourname/ folder

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also open windows explorer and check to see if the favorites are where they should be .C:\Users\yourname\Favorites

double click on favorites folder and open it and see if the links to sites are inside

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How do you take a screen shot?

you could try using the win7 snipiit tool as shown in link .
http://windows.microsoft.com/en-CA/windows7/Use-Snipping-Tool-to-capture-screen-shots


never mind above ,as the open favorites will disappear when you click to snippit .

top row of keys ,on the far right you should have a key that says print screen or prt sc .

open favorites and hit that key ,it will save the image ,you can then copy /past it into a photo edit program like microsoft paint,it will likely be to big to post it here ,and need to either resize it or uploade it to a file storage site [just google one ]

or if you have a digital camera you could take a picture of and post that

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hi, open explore to "c:/users/ishaan/desktop."right click on favorites in the left pain and choose, add current locations to favorites ,desktop should now be in the list ,good luck

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lol thanks :) btw "pc2 6400 ddr2-sdram udimm 400mhz" whats this? :P when lame shopkeeper will ask like "bus speed?" then I have to reply 400 ryt?

Okay I can handle this...I think there will be a label or something on the RAM stick right?

yes,yes and yes.lol

if you look at the link you provide with the specs of your computer it shows in lower right corner the ram installed in your computer

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because computers work best with identical sticks of ram when using more than one stick ,the answer here is a easy one ,buy a stick that matches the one you already have installed.
pc2 6400 ddr2-sdram udimm 400mhz
good luck

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msg is not compatible command with win7 home basic,you would need to upgrade your win7 version to use that command ,your other alternative would be to use a messenger program like windows messenger

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i have seen older much older computer not boot because of a dead battery ,but i guess you don't really nee battery in to get boot screen .you would not need the hdd installed ,you should be getting boot screen now if the motherboard was working ,with the keyboard plugged in do the lights on the keyboard flash when you turn the computer on

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the missing cmos battery could stop it from booting, and with no ram it will likely just beeeeeeeeeeeeeeeeeeeeeppppppppppppppppppppppp.

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jingda commented: Even better than mine +6
caperjack 875 I hate 20 Questions Team Colleague

sounds like its not avaible in win7 home basics

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what error message did it give you .go to start ,type in cmd /right click on the cmd icon an chose run as administrator '
im using win 7 and i think it worked for me,i say think because i don't use this command and not sure if this is what you want it to do , see image

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i thing if the bios is set to quick boot it will not show all the boot screen info ,you can disable the quick/fast boot in the bios or ,most older board will show it if you hit the tab key at some point on bootup

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not not likely a corrupt windows, the screen went black the games sound was still playing when user did a force shutdown.
agree with checking the ram

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this is your dump file ,it said likely cause was bad ram .

Opened log file 'C:\Users\jack\AppData\Local\msdart_crashanalyzer_kd_ansi.log'

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\ja\Downloads\041011-25677-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*[url]http://msdl.microsoft.com/download/symbols[/url]
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`03007000 PsLoadedModuleList = 0xfffff800`0324ce90
Debug session time: Sun Apr 10 05:44:19.656 2011 (GMT-3)
System Uptime: 0 days 15:39:50.864
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {28, 2, 0, fffff800030ce628}

Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )

Followup: MachineOwner
---------

2: kd> .logclose
Closing open log file C:\Users\jack\AppData\Local\msdart_crashanalyzer_kd_ansi.log
Opened log file 'C:\Users\jacn\AppData\Local\msdart_crashanalyzer_kd_unicode.log'
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not …
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what happens if you run the ram set to default/auto.
the dump file says possible/likely cause is bad ram

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Thanks.
Does that matter?

no,should be fine

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you can right click the icon and delete it from all programs ,no need to worry about it in media player

caperjack 875 I hate 20 Questions Team Colleague

open e/ and see if it will let you delete the folders one at a time,and don't worry about the warning

caperjack 875 I hate 20 Questions Team Colleague

looks like some windows installed file ,now post a image of the content of c:\ drive