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I can not send out email and I can not send files through msn messaging

I have windows xp

Please help

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  • 5 Years Discussion Span
  • Latest Post Latest Post by caperjack

Dani AI

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A few focused checks will quickly show whether this is a local/configuration problem or a service/compatibility issue. As suggested, the service you use and the file type/size are important. Start with small, simple tests (plain-text message and a tiny image) and then work through the checklist below. If a test works on a different device or network, the fault is local to the original PC.

  • Try a plain send with no attachment first, then send a very small photo (under ~200 KB). If those succeed, resize/compress larger images before sending or use a cloud-share link.
  • Test from a different browser or in a private/incognito window to rule out extensions, cached pages, or blocked JavaScript. If the browser is old, use a modern browser on another machine or device.
  • For instant-messaging file transfers, check both sides’ privacy/transfer settings and allow the IM client through any firewall or antivirus. Temporarily disabling security software for a quick test can identify whether it’s blocking transfers (remember to re-enable it afterward).
  • If uploads fail with an error, note the exact message or code. That text is what support teams need. Also try uploading the same file to a different service (cloud storage, social site) to isolate the problem.

If none of these work: test from another PC or phone, reboot networking gear, and contact the service provider with screenshots and exact errors. Older operating systems and legacy IM clients may no longer be compatible with current web security and services; see Microsoft’s guidance on end-of-support systems for context: Windows XP end of support. For historical IM problems (file transfers failing because the client/service was discontinued), Microsoft documented the Messenger retirement: . Also note ’s Facebook upload case — social sites often require modern browsers or mobile apps and will fail on obsolete clients, so try the site’s current app or a modern device.

Recommended Answers

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Member Avatar for caperjack

What email program are you trying to send with and what type of file are you trying to sent

Member Avatar for lovebug

What email program are you trying to send with and what type of file are you trying to sent

I try to send the email through yahoo and hotmail and I am trying to send pictures to family.

Member Avatar for hobsons choice

What email program are you trying to send with and what type of file are you trying to sent

I was trying to put a photo onto my facebook profile

Member Avatar for caperjack

I was trying to put a photo onto my facebook profile

hi you opened a 4 yr old post nand give very little info ,please start your own thread and explain your problem with a little more detail

Edited by caperjack because: n/a
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