So, trying to help out my ex wife who tried downloading Adobe Air unsucessfully. Now, when she boots up, she gets this pop up window: C\Program files\Common. In it, there resides _helper.dll 18.104.22.168; helper.dll 22.214.171.124; _helper.sig SIG File 65kb and helper.sig SIG File 38KB. It won't allow any Windows functions to run. I can reboot in safe mode but can't read any peripherals. I did see at one time, "adobeair.com/go/getair.exe. But since I can't access the D drive, I'm stuck. Help!!