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Hi, first time here, great site, hopefully you can help me with my problem and in the future I may be able to help as well.....
I have Windows 98, for some reason I cant explain all of a sudden the setting in the Settings/Display box went to 640 x 480 pixels, thats annoying, but the bigger problem is my color went to 16 colors where as before I had full color, 32 or what ever and it no longer gives me a higher color option, just 16 and black and white, also the bar you slide to change the 640 x 480 to something smaller wont slide to the right to change it anymore, the color problem is of bigger concern, needless to say its a big problem, white doesnt even look right, behind where I type this there is a bunch of dots, its really hard to read, been trying to figure this out for 2 days now with no progress, anyone know what might be causing this and how to fix it? I already did a virus scan and came up zero, so I dont know what else to do, can anyone help? Thanx!

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Last Post by amberhrussell
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I have Windows 98, for some reason I cant explain all of a sudden the setting in the Settings/Display box went to 640 x 480 pixels, thats annoying, but the bigger problem is my color went to 16 colors where as before I had full color...

What you are seeing is the most-basic VGA driver settings. You blew out your video-card driver somehow. Try downloading and installing the latest version of the drivers for your card or chipset.

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What you are seeing is the most-basic VGA driver settings. You blew out your video-card driver somehow. Try downloading and installing the latest version of the drivers for your card or chipset.

That would explain alot, can you tell me how I go about doing that? I have no idea......
Thanx for at least a clue to what has happened, can you tell me what I should do now?

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Your computer uses video card drivers to tell the video card what to send to your monitor. When your video card drivers stop working, Windows uses its built-in basic drivers (what you're using). The reason they're so yucky lookin' is because they're generic drivers meant to work with all video card makes and models for all computers.

First you need to know your video card manufacturer? Nvidia? ATI? etc. Then, go to the respective website and download drivers for your card and then just run the install program you downloaded. (If it's an nvidia card it's easy, because nvidia made it so that the same drivers work with all their models.)

Unfortunately, we can't help you unless we know what video card you have to point you in the right direction. Try going into the control panel and then to the Device Manager. Is a video card list under "Display Adapters" on this list? Do any devices have a red exclamation mark or yellow question mark next to them? (That indicates drivers aren't working for a selected device.) If so, let us know !! :)

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Try going into DOS mode and type "scanreg /C" Thay will take you computer back up to 5 days. It worked for me on several occasions

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Dispay problems:
The monitor appears to power up when the computer is switched on but then shuts down again, the harddrive, cd drives etc seem to be working alright any suggestions?

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Make sure monitor cable is connected to the video connection on the back of the tower properly .Try the monitor on another computer if possiable

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Dispay problems:
The monitor appears to power up when the computer is switched on but then shuts down again, the harddrive, cd drives etc seem to be working alright any suggestions?

Most likely it's that the mode that Windows is switching to for the Desktop is incompatible with your monitor. Boot in Safe Mode and right-click on a free area of the Desktop. When the pop-up menu appears, go to Properties. Click on the Settings tab and set the resolution slider to 640 x 480. Click OK, then reboot. You will probably come back up in 640 x 480 mode, 16 colors. Again, right-click on a free area of the Desktop. When the pop-up menu appears, go to Properties and click on the Settings tab. This time, click on the Advanced button in the lower-right corner of the Properties box. Select the Monitors tab and choose your monitor from the list. If it's not shown, let me know your brand, model, how old, and screen size -- I'll suggest a close match.

You may have to reboot one more time before being able to adjust your resolution and color depth, but you should be able to get it working to your satisfaction in the end.

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Your computer uses video card drivers to tell the video card what to send to your monitor. When your video card drivers stop working, Windows uses its built-in basic drivers (what you're using). The reason they're so yucky lookin' is because they're generic drivers meant to work with all video card makes and models for all computers.

First you need to know your video card manufacturer? Nvidia? ATI? etc. Then, go to the respective website and download drivers for your card and then just run the install program you downloaded. (If it's an nvidia card it's easy, because nvidia made it so that the same drivers work with all their models.)

Unfortunately, we can't help you unless we know what video card you have to point you in the right direction. Try going into the control panel and then to the Device Manager. Is a video card list under "Display Adapters" on this list? Do any devices have a red exclamation mark or yellow question mark next to them? (That indicates drivers aren't working for a selected device.) If so, let us know !! :)

There is a yellow question mark next to:
Video Controller (VGA compatible)
HP Deskjet 930C

What do I do now to fix the problem?

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