Hi I am a tech so i should be able to work this out but i am having trouble and just wondering if any one has had this problem.
I am working on a customers computer which wont browse the internet using Internet explorer 7 oulook express works fine.
Here are a few things hat i have tried.
Updated and did a full system scan with CA internet security removed 3 files infected with a trojen.
Downloaded and ran Spybot removed quite a few spyware programs.
Installed AVG and ran a full system scan found nothing.
All scans are finding the computer clean.
Trested internet again still not able to browes internet.
Can ping www.google.com
Nslookup www.google.com works
Tracert www.google.com works
Reset TCPIP settings by typing.
netsh int ip reset reset.log
Uninstalled CA internet security and disabled windows fire wall
Uninstalled Internet explorer 7
Installed mozilla firefox which could not browse the internet.
I am not having much luck with this system so any help would be good thanks.