1,366 Posted Topics

Member Avatar for pace59

We have no way of knowing for sure unless you post some logs, one of which should be the MBA-M scan log and also a [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis[/URL][/B] log.

Member Avatar for cohen
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Member Avatar for tekina

Please download[B][URL="http://www.besttechie.net/tools/mbam-setup.exe"] Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick [B]mbam-setup.exe[/B] and follow the prompts to install MBA-M. [B]* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.[/B] * If an update is found, it will download and install the latest …

Member Avatar for crunchie
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Member Avatar for Starman Deluxe

Whew! All of those found were related to FunWebProducts. 1) Click on Start, Settings, Control Panel 2) Double click on Add/Remove Programs 3) Find "My Web Search" in the list of installed programs and click on Change/Remove to uninstall it. You may also want to uninstall any of the following …

Member Avatar for jholland1964
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Member Avatar for knightranger1

While this thread is very old, 2 years in fact, I see that folks continue to post here. I will totally agree with Dragonf1re on MBA-M. We have a link right [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] on this very forum for this program. It can also be downloaded directly from [B][URL="http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button"]HERE[/URL][/B] which is the …

Member Avatar for Virus Expert
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Member Avatar for hetixo

[B]No your computer isn't clean. [/B] [QUOTE]AVG revealed one fairly unobtrusive virus that it removed.[/QUOTE] What was the name of this virus and where was it located. One must never assume a virus is unobtrusive. One infection can open the door to many others. [QUOTE] I ran Spyware Doctor, and …

Member Avatar for crunchie
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Member Avatar for SeeJay023

You need to post the MBA-M log and also a HiJackThis log otherwise there is no way to tell if things are clean.

Member Avatar for SeeJay023
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Member Avatar for Gaaraqwet

Hi welcome to daniweb, Download [B][URL="http://www.majorgeeks.com/Hoster_d4626.html"]HostsXpert [/URL][/B] and install it. Have it reset to the original M$ Hosts list. Then try to download MBA-M from [B][URL="http://www.malwarebytes.org/"]HERE[/URL][/B] or [B][URL="http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button"]HERE[/URL][/B] Install and then UPDATE it. Then run A FULL SYSTEM scan with it. When it completes and gives you the list of …

Member Avatar for jholland1964
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Member Avatar for redrevis

Hello redrevis and welcome to daniweb. Sorry you are having so many problems. You should not be using Combofix unless you[B] have been instructed to do[/B] so by a Malware Removal Expert. It is a powerful tool intended[B] to be used under the guidance and supervision[/B] of an expert, not …

Member Avatar for jholland1964
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Member Avatar for clueless1239

What is the name of the file? Look in Add/Remove and see if it is there. If so, try to uninstall from there. If it is a program generally they just cannot be deleted they have to be actually uninstalled.

Member Avatar for jholland1964
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Member Avatar for earthling dude

For heaven's sake ignore that warning. That's a nasty wanting you to install their trojan. First thing you need to do is disable Spybot TeaTimer as it will interfere with fixes. To do this open Spybot. Choose Mode at the top and choose Advanced Mode. Then go to the bottom …

Member Avatar for earthling dude
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Member Avatar for Philomena

[QUOTE=Philomena;745694]I don't know if anyone can help, but I am trying to find out the dates of release of the different HJT versions. I am analysing logs and need to be sure that on the date scanned, the user was using the most recent version. Sorry in advance if this …

Member Avatar for jbennet
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Member Avatar for jkirshy

MBA-M instructions are VERY Clear; [B]Be sure that everything is checked, and click [COLOR="Red"]Remove Selected[/COLOR].[/B] Your MBA-M log shows[B][QUOTE] -> No action taken.[/QUOTE][/B] on everything found. Please Update MBA-M again. Then run the program and follow the instructions to Remove selected. Reboot the computer and run a new HJT scan. …

Member Avatar for jholland1964
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Member Avatar for jkirshy

Do the following: Please download[B][URL="http://www.besttechie.net/tools/mbam-setup.exe"] Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick [B]mbam-setup.exe[/B] and follow the prompts to install [B]MBA-M.[/B] [B]* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.[/B] * If an update is found, it will download and …

Member Avatar for jholland1964
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Member Avatar for Vidaria

From what I could find cceraser.dll is a Norton File used to delete something, probably or possibly an infection of some kind. Sounds to me like maybe that file is damaged or corrupt and this is why Norton wanted you to reinstall the program. Since you obviously were downloading the …

Member Avatar for jholland1964
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Member Avatar for GrahamW2
Member Avatar for Havik82
Re: Help

One reason I see which definitely would affect the running of the computer is that you have way, way, way too many programs starting up when the computer starts up, including some considered to be malware. This means then that these programs are all also running all the time in …

Member Avatar for crunchie
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Member Avatar for jen_07103

Since you purchased this program online, and need to download it, then boot to [B]Safe Mode with Networking[/B], not just Safe Mode. Safe Mode alone won't let you online but [B]Safe Mode with Networking [/B]will. The procedures described in the posts above are the same but when you see the …

Member Avatar for jholland1964
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Member Avatar for ryun
Member Avatar for ladytracey

Hi ladytracey and welcome to daniweb. Great job performing the scans you were able to perform. Looks like MBA-M did a lot of removal. Question: Where is your anti-virus program? Norton shows in the Uninstall list but doesn't show on your HJT log? Now for your log. One program I …

Member Avatar for jholland1964
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Member Avatar for Pingsteal

[B][COLOR="Red"]SORRY. I didn't see Crunchie's post. IGNORE THIS POST and follow his instructions as I cannot delete this.[/COLOR][/B] Hi and welcome to daniweb. I will go through your logs shortly and get back with you on those but first you said [QUOTE]I uninstalled Internet Explorer from my computer, however I …

Member Avatar for jholland1964
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Member Avatar for mieke_wantens
Member Avatar for mieke_wantens
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Member Avatar for cohen

I don't see anything bad in there either. But one thing you CAN do to check out what you feel may be too many svchost.exe files running is to find out what each of those is associated with. To have a lot running is really not unusual. Checking in Task …

Member Avatar for jholland1964
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Member Avatar for Brianjs

Looks as if MBA-M has removed the Trojan. What do these[QUOTE] few extra icons on thedesktop[/QUOTE] look like? Have you checked the properties of these icons? Do they have names? Now some information about this Trojan.... We just had another thread here with this same infection. Do you use a …

Member Avatar for jholland1964
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Member Avatar for OutbreaK

You are still infected. You will need to run the following two programs, both are free. Please do the following, Download [B][URL="http://www.bleepingcomputer.com/files/sdfix.php"]SDFix [/URL][/B]and save it to your desktop # Now, double-click on the[B] SDFix [/B]icon that should now be residing on your desktop. If a Open File - Security Warning …

Member Avatar for OutbreaK
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Member Avatar for g3nX

Sorry we seemed to have overlooked you. Did you add those trusted sites? One thing to do is turn off that Spybot TeaTimer as it will interfere when you try to do fixes. Open the program, choose Advanced Mode, Tools, Resident and take the check mark out of TeaTimer. Also …

Member Avatar for jholland1964
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Member Avatar for CSW

Hi CSW and welcome to daniweb, Please do the following; Please download[B][URL="http://www.besttechie.net/tools/mbam-setup.exe"] Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick mbam-setup.exe and follow the prompts to [B]install MBA-M.[/B] * [B]Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an …

Member Avatar for jholland1964
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Member Avatar for killer kenji

We really cannot advise unless we see some logs from the programs you have run. I would like to see an MBA-M log and a HiJackThis log if possible.

Member Avatar for jholland1964
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Member Avatar for SerbOz

Hi SerbOz and welcome to daniweb. One reason your computer is running slow is you have a multitude of things, many of which are unnecessary, are running in the background. I suggest you begin first with the steps in [B][URL="http://www.daniweb.com/forums/thread134865.html"]this thread[/URL][/B] Ignore the steps involving Deckard Scanner as it is …

Member Avatar for jholland1964
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Member Avatar for jtro1988

We need more info on the specific computer. What os is it running? Do you currently have an anti-virus program on it? Do you have a firewall on it?

Member Avatar for jholland1964
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Member Avatar for auburngalalways

Did you tell the Nod32 to Repair or remove these files? Please download[B][URL="http://www.besttechie.net/tools/mbam-setup.exe"] Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick [B]mbam-setup.exe[/B] and follow the prompts to install[B] MBA-M.[/B] * Be sure a checkmark is placed next to[B] Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware,[/B] then click Finish. * If …

Member Avatar for jholland1964
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Member Avatar for wotis

[QUOTE=cohen;738272]It most cases, dat files are very bad, and Anti Virus software picks them up and always removes them..... Cohen[/QUOTE] [B]This is not true.[/B] They are [B]NOT[/B] all bad and an anti-virus program will [B]NOT[/B] always pick them up and [B]NOT[/B] always remove them, especially if it is associated with …

Member Avatar for wotis
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Member Avatar for JackieBurrfoot

[QUOTE=JackieBurrfoot;734331]I got rid of AOL which had a free scanner with it so now i need to replace it. Can someone give me the link to a completely free spyware and virus scanner and removal program? Thanks[/QUOTE] The very best there is for spyware, malware, hijacker and trojan removal today …

Member Avatar for cohen
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Member Avatar for dom bagot

You might try the information given [B][URL="http://www.id-theftprotect.com/news.php?news_id=687"]HERE[/URL][/B] as posted by idtpjules in post #14 in [B][URL="http://www.daniweb.com/forums/thread142498-2.html"]THIS THREAD[/URL][/B] Can't guarantee it but follow the directions exactly and then see if you can download, install, update, run and fix with [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware.[/URL][/B] Judy

Member Avatar for nsindian
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Member Avatar for g3nX

[QUOTE]Tried scanning my computer with a bunch of anti spyware softwares, but couldn't find anything...[/QUOTE] Which programs did you use? We always recommend that you begin with all the steps given [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] Follow all instructions, run all programs and be sure to FIX if instructions say to do so. Once …

Member Avatar for idtpjules
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Member Avatar for Talonis

The log appears that you have ended multiple running processes. There are only 4 showing as running. If this is the case then reboot the system and run a new scan. We need to see all of what may be running all the time on the computer. Were you previously …

Member Avatar for jholland1964
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Member Avatar for sarahlorrain

Hello to all and welcome to daniweb. ONLY one person should be posting problems in this thread and that is[B] sarahlorrain. [/B] [B]lindsey482 [/B]you should create your OWN thread with problems stated and what steps you have done to correct them. By the way lindsey482, you CANNOT remove Internet Explorer …

Member Avatar for cohen
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Member Avatar for mellowyelloe

Hi welcome to daniweb, I am presently going through your logs and will post back ASAP, a request however, next time don't attach logs but copy pasted them to the post. Judy

Member Avatar for jholland1964
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Member Avatar for LAMBO290

If this is the only symptom you are experiencing then you shouldn't assume this is caused by a virus. These may be hidden files and shouldn't be deleted. They are hidden for this very reason, so people won't delete them by accident. What are the names of these folders? To …

Member Avatar for jholland1964
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Member Avatar for cpwhite

Here are the programs you should [B]NOT[/B] run at the moment; ComboFix, Registry Mechanic. (we rarely IF EVER recommend the use of registry fixers or cleaners, they can do more damage than they are worth) The registry is part of the computer that it is best to steer clear of …

Member Avatar for jholland1964
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Member Avatar for Tracey33

Hi Tracey33 and welcome to daniweb. Yes you are in the right place. Your log shows at least one Trojan, maybe more. Please do the following; Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M) [/URL][/B]to your Desktop. * DoubleClick [B]mbam-setup.exe [/B]and follow the prompts to install[B] MBA-M.[/B] * Be sure a checkmark is …

Member Avatar for Tracey33
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Member Avatar for jazzyjaj

Hi and welcome to daniweb. First of all I must caution all who may be reading this that several of the programs you have said that you ran should NOT have been run without FIRST being told to do so by a helper or somebody assisting you with problems. The …

Member Avatar for jholland1964
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Member Avatar for IrishMoon

Hi and welcome to daniweb. What problems are you having? We need to know that before offering any suggestions. You are not running an anti-virus program or at least none shows as running in your log. Your log does show multiple infections but can you please let us know more …

Member Avatar for jholland1964
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Member Avatar for Actionforever

Never seen any ads for that on any site, especially here. Sounds like you have malware on your computer. Follow the steps given HERE except using DSS scanner as it is no longer available. Substitute instead with a finish with [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis.[/URL][/B] Before you download HJT create a new folder on …

Member Avatar for jholland1964
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Member Avatar for Gossamer0101

Hello Gossamer0101, hope you are still "out there". I've been away for nearly two weeks and hopefully I can get back into the swing of things here. I would like you to reboot the computer, if you have not done so. Then run a Full System scan with HiJackThis and …

Member Avatar for Gossamer0101
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Member Avatar for Aubsrie

Do exactly as you have determined to do. Post those logs back here and we will take a look. Be sure to have both MBA-M and the Eset Scanner fix whatever is found. Judy

Member Avatar for Aubsrie
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Member Avatar for Texquin

Hi welcome to daniweb; For heavens sake[B] leave the reg cleaners alone.[/B] You can do more damage to the system. Follow THESE instructions; If you are able, RUN [B][URL="http://www.atribune.org/ccount/click.php?id=1"]ATF-Cleaner.exe.[/URL][/B] -- Click on ATF-Cleaner to run it -- Where it says Select Files To Delete, Check the Select All Option -- …

Member Avatar for Texquin
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Member Avatar for MDX

You have an extremely large amount of programs running in the background and running at start up which certainly could slow the computer immensely. Turn off some of those and see if that makes a difference.

Member Avatar for MDX
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Member Avatar for DaniWeb4Jim

Hi DaniWeb4Jim, looking at the MBA-M log you obviously have infections on the machine. Update MBA-M and then run a Full System scan again, this time however follow the instructions given [B]Make sure that everything found is checked, and click [COLOR="Red"]Remove Selected[/COLOR].[/B] Reboot the machine. See if this makes a …

Member Avatar for DaniWeb4Jim
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Member Avatar for BloomingDesire

Hi and welcome to daniweb. Your HJT log shows multiple infections. When MBA-M is running you [B]should not be doing anything else.[/B] You should close all unnecessary programs and allow it to run. This scan WILL take a long time but doing other things, including running other scans or surfing …

Member Avatar for jholland1964
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Member Avatar for sebber

Hello, First of all a word of caution to ALL reading this thread, [B]ComboFix[/B] is [B]not [/B]a general purpose cleaning tool and [B]should not be[/B] as such. [B]ComboFix should only be used when asked by someone experienced in the use of this tool. Using this tool without supervision can cause …

Member Avatar for jholland1964
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The End.