Well as far as I know you have got three choices. You can either record a .WAV file and attach it, use the Voice Memo in your smart phone to create the memo and attach it or turn on voice recognition and let them dictate to the computer and have it type what they say (most of the time and with some training for them and the system). But either way you have got to talk to a microphone somewhere and tell the system to record it or to convert it when they dictate to the system.