Here is the order of what happened. Some of it seems weird:
- I downloaded a web page with Firefox Save Page As. The site should be trustwoirthy (a local newspaper).
- I edited the HTML file with Notepad to remove everything (ads, scripts, etc) from the page except the text I wanted to keep. I saved it as a .txt file.
- I opened the .txt file and fomatted it with Word 2007. I then saved it with Save As as a .docs file.
- I then made a small change (adding the date at the bottom) and hit the save button on the Quick Access toolbar. A blue screen error message appeared, and then the computer immediately rebooted. There was not time to read the message, other than that Windows detected the error and closed to protect the computer.
- The reboot did a Chkdsk on the drive I saved the file to. It found no problems with the disk.
- I found a .tmp file in the folder the file was saved to.
- The file was intact, but the changes I made were gone.
Now, every time I use Save from Word (either from the Office button or the Quick Access toolbar), the same thing happens. It does not matter which drive I save the file to Chldsk checks the disk I saved the file to. But the Save As function works normally, as does the rest of Word..
I used my original Office install disk to repair the installation. It did not fix the problem.
I don't know if this is germane, but the last boot that happened caused a "Desktop Interface Shutdown" error. Using Properties from the display menu and reselecting the image displayed on the desktop made this error go away.
I have a Compaq Pentium 4 at 1.70 GHz, 512 M RAN, Windows XP Pro, Office 2007 Pro, and Firefox 46.0.1. There is a Trendnet KVM connecting the keyboard and mouse to two computers.
No, I can't upgrade without losing the use of software I paid for.