which is not possible. I have a dell e1505 running xp
So I bought this
Perhaps of note is that the HDD is OEM. I'm not really sure if that plays into any of the following.
Installed HDD into enclosure per instructions and connected it to laptop. Heard that little sound that windows recognized new device. So I go to my computer and click on my new removable F: drive. It asks me to insert a disk. Huh? That can't be. Open up acronis backup software and it only recognizes my boot disk and will not allow me to add the disk as it won't recognize any available.
I go to my computer and right clicked, click manage. So I see the drive as the removable F: disk. There is nothing in the window to the right though, actually its totally grey.
So I call hitachi and they say the don't understand why its showing up as a removable disk and that I should try contacting the external manufacuter. So I call vantec and their tech guy says this is a known issue that is not specific to their drives. Says that sometimes xp recognizes external drive that use 2 usb's to connect (1 for power 1 for data) as a flash drive if you ahve previously used one, which I have.
Tells me to reseat the drive, this did nothing. Also told me to try and plug in the flash drive, change its drive name (changed it to G" , restart the pc and try pluggin in the external HDD. This also did nothing. That was all he offered.
He was saying its some sort of issue that xp has in recognizing the current attached device as a former attached device, is this possible? Is this common? What can I do to remedy? Is my only recourse to return this product and try another?
Thanks for any help, I'm at a bit of a dead end here in so far as troubleshooting this myself.