Posts by digitalocksmith

I dont see any evidence of systemsuite8 pro edition running on your computer.

Your log still lists Avast as the active scanner???

You should only install and run one Antivirus program or your computer will experience software script confliction and neither will work effectively.

Dont worry too much about it at this stage and just continue on with the Avast updates!
The infections may have inhibited your new installation

Please follow the instructions given.
According to your new log, none of the given instructions have been followed correctly as you have not done the full clean in safe mode only, nor have you renamed the HJT.exe.

If you cant access normal mode, download all the files needed in safe mode with networking, then reboot to safe mode only to carry out the cleaning procedure!

Go over the instructions again (following them as closely as possible) and post me a NEW log please!

Regards

Sounds like a bad disc sector or write error then!

Did you burn the OS onto the disc yourself or is it a genuine XP install disc?

Have you set your bios to boot from the install disc?

The future of google:

[IMG]http://photoserver.ws/files/3lh8kaan6y4z6j2g8chb.jpg[/IMG]

THe monitor gets its power from the CPU and comes on

mmm....this is very unlikely, but you probably mean PSU which is also out of the question.

The monitor most probably comes on through its seperate AC power connector but you most likely see a 'no signal' message on the screen?

You probably need to seriously go over your build set up and make sure that everything has been connected correctly with all PSU molex's being where they should be and all expansion cards are seated correctly where they should be including RAM etc.

All mobo connectors (ATX, front power switch etc) are correctly positioned aren't they?

I fear you have left something amiss!

http://en.wikibooks.org/wiki/How_To_Build_A_Computer

What exactly happens when you say it wont power up? Do you hear any fans or hard drives spinning up, any beep codes but no monitor signal or just plain old nothing?
No lights, no sounds, nothing?

I agree with jbennet in that its most likely a software issue involving a buggy driver!

The easiest way to determine this and pinpoint the offender is to run the crash dump files through a debugging tool.

Firstly, find the dump files you need - it will either be c:\windows\memory.dmp or mini-dumps under c:\windows\minidump. Find the file you want and copy it somewhere so you can examine it.

Then get the debugging tools - http://www.microsoft.com/whdc/devtools/debugging/default.mspx
(Make sure you get the x86 32 bit version unless you are running 64 bit windows)

Once the tools are extracted, open a cmd prompt window (start/run/ and type command and hit enter for XP) and go to c:\Program Files\Debugging Tools for Windows and type kd -z c:\mydumpfile.dmp -v -y SRV*c:\websymbols
http://msdl.microsoft.com/download/symbols.
Wait for it to load and do an analyze.

The debugger will open and if it has not done it already, type analyze -v and see what drivers get listed as possible errors.
Press Q to exit

Regards

Thats Ok SillyBilly, no problem.

See if these modem configuration settings ( Used for the SpeedStream 4200) alert you to any clues with your connection that may help.
These were successfully used on a TPG ADSL2 connection.

Also have you got the modem bridged with a router?

http://forums.whirlpool.net.au/forum-replies-archive.cfm/725017.html

Also see here:

http://help.iglou.com/questions/92/Siemens+Speedstream+4200+Bridged+Configuration

Regards

Yes I now see your dilemma!

The nasties have been sitting on your system32 couch watching TV and helping themselves to your fridge!
Your in bad shape and we need to try and evict these fella's before its too late, lets hope we can bring your system back!

Edit: From what i can tell, these nasties have developed from infected emails that you have opened.
You need to seriously consider your email security procedure and use a virus scanner that includes an email scanning engine. You are using Avast (free edition) yes? Condider upgrading to the Pro version which will include this scanning engine.

Print out or copy this page to Notepad since you will CAN NOT have any of browsers open while you are fixing this (including the browser you are viewing this through) and try to follow it as closely as possible taking it STEP by STEP.

Update your Avast Antivirus program,

Download Spybot Search and Destroy install it and UPDATE the program (Don’t run it yet).

http://www.safer-networking.org/en/mirrors/index.html

Download VundoFix.exe to your desktop. Ignore the AntiVirus warnings and download it anyway because you need to run it.... Wait on installation and running.

http://www.atribune.org/ccount/click.php?id=4

Download CleanUp and install it. Wait on installation and running.

http://www.stevengould.org/downloads/cleanup/CleanUp452.exe

Download following program CWSHREDDER. Wait on installation and running
http://www.trendmicro.com/ftp/products/online-tools/cwshredder.exe

Download About:Buster and save it to …

Edit: Ooops, sorry gerbil i didnt see you there.....please relate to gerbils post and ignore whats below as i cant delete my post! (he beat me to the button)

As zandiago suggests we will be running spybot at a later stage.

You have some rather nasty infections within your log so i need you to follow the below instructions as closely as possible please!

Also, I cant detect the presence a running Antivirus Scanner which means that you either dont have one installed, or the Malware that you have contracted has disabled it.

After the cleaning process is completed i recommend that you update your browser to IE7 at a minimum or use the latest from firefox. You also need to update your Java runtime enviroment.

Print out or copy this page to Notepad since you will CAN NOT have any of browsers open while you are fixing this and try to follow it as closely as possible taking it STEP by STEP.

Update your Antivirus program if your able to otherwise continue on,

Download Spybot Search and Destroy install it and UPDATE the program (Don’t run it yet).

http://www.safer-networking.org/en/mirrors/index.html

Download VundoFix.exe to your desktop. Ignore the AntiVirus warnings and download it anyway because you need to run it.... Wait on installation and running.

http://www.atribune.org/ccount/click.php?id=4

Download CleanUp and install it. Wait on installation and running.

http://www.stevengould.org/downloads/cleanup/CleanUp452.exe

Download following program …

I dont get it????
What modem settings did you need to change to access your ISP's server?

Unless the upgrade changed your user ID and password, im lost.

It sounds weird alright but maybe im missing something here?

Download a copy of HijackThis and save it to your desktop in a folder.
Do a scan and save the HijackThis logfile. Do not remove anything.
Post your log file here. Link to HijackThis:

http://www.majorgeeks.com/Trend_Micro_HijackThis_d5554.html

Regards

Your upgrade in DSL connection should not change anything with regards to your LAN settings if thats what you mean!

The song remains the same - Led Zepplin

Accept that your download speed will be quicker and pages will load faster etc etc as any change in your ISP plan should be automatically configured by your network adaptor.

Happy High Speed Surfing!

Over clocking is not a good idea, especially when you take heating as a factor. better to get a high end processor and adequate cooling. but if you MUSt Overclock stick to the manufacturer rating, better yet stay below by 20 percent.

:D Spare me please!

I bet your also one of those Vista haters because you read it somewhere in a mac book, or your next door neighbour told you that it was crap! hehe

I hate it when others advise about a topic that they know very little about and worse still, dont have any 'hands on' experience themselves!

No offence intended!

Kind Regards

if you have no luck with sittas87's suggestion i guess you have little choice but to boot from the install disc and access the recovery console!

I dont recommend pulling the cover off your lappy if its still under warranty otherwise you may void it....If you have warranty left, take it to the shop mate!

You really dont have to outlay that much to get a few extra clock cycles out of your current chip.
And you will notice the difference in performance.

This is what im getting out of my E6420 with only a few extra thermaltake 80mm fans screwed into my case directly opposite the heatsink and northbridge.

Asus striker extreme mobo with nvidia 680i chipest;

[IMG]http://photoserver.ws/files/sdroy6tcbmw3qko7dmb.jpg[/IMG]

A true geek would spend the money on a decent cooling setup and clock the ring off that lowly 1.87 Ghz E6300 version....hehe!

How can i do that you ask?

The Ultimate Overclocking Guide:
(Read this and learn the art of overclocking)

http://forums.majorgeeks.com/showthread.php?t=52812

I need to know whats running on the system.

Download a copy of HijackThis and save it to your desktop in a folder.
Do a scan and save the HijackThis logfile. Do not remove anything.
Post your log file here. Link to HijackThis:
http://www.majorgeeks.com/Trend_Micro_HijackThis_d5554.html

Myself, crunchie or another member will take a look and formulate a plan of attack for you!

Try turning off the laptop. remove the battery and all other power sources to it.
Then hold down the start button for around 10 seconds or so.
Replace the power source and reboot.

This is called a hard reset and will help to disable any charge left on the mobo capacitors and clear the memory!

im almost certain i have my system restore turned off for cpu usage purposes...

System Restore is enabled by default on XP, but if you have turned it off then a restore is not an option.
If this is the case i would then save all my application templates that i had created by exporting them to an folder outside the application, then i would uninstall the software app and re-install it.

i do use ccleaner quite frequently and i usually have no problems up until now... i honestly dont think thats the case

I would agree....I have used CCleaner on a daily basis for many years now and i too have never experienced a problem with it!

If you suspect that there are running processes on your system that shouldnt be there, you can post i HiJackThis log file here and i will gladly take a look for you!
Malicious Software however, is more likely to target the Operating System rather than delete .dll files from a third party application.

Link to download HJT: http://www.majorgeeks.com/Trend_Micro_HijackThis_d5554.html

You will need to enable Port Forwarding on the gateway (router).

For Linksys routers see here: http://portforward.com/english/routers/port_forwarding/Linksys/WRT54G/default.htm

Norton/Symantec is notoriously difficult to get rid of!

Even though it may appear uninstalled, it leaves many reminants in the registry and program directory that can cause issues with your new security system.

the presence of uninstalled security software in the Registry can conflict with newly installed security software, and cause system freezes. So can folders of "uninstalled" programs for that matter.

This is what i believe is happening in your situation.
What you need to do is remove any left over Norton/Symantec files and folders from both the registry, the program directory and anywhere else they may lie.

There are some specialist tools which can help you to do this which i will link for you below.
Also have a look at this tutorial:
http://www.askdavetaylor.com/how_can_i_fully_remove_norton_antivirus_from_my_system.html

http://www.bleepingcomputer.com/forums/topic34671.html

Norton removal tool:
(Have a look here for the tool that best suits the version or suite that you had installed)
http://majorgeeks.com/google_search.html?domains=MajorGeeks.com&q=norton+removal&sitesearch=MajorGeeks.com&client=pub-6960825562757852&forid=1&channel=6517887233&ie=ISO-8859-1&oe=ISO-8859-1&cof=GALT%3A%23003300%3BGL%3A1%3BDIV%3A%23665522%3BVLC%3A78B749%3BAH%3Acenter%3BBGC%3Acccc99%3BLBGC%3A336699%3BALC%3A11593C%3BLC%3A11593C%3BT%3A000000%3BGFNT%3A940F04%3BGIMP%3A940F04%3BLH%3A0%3BLW%3A0%3BL%3Ahttp%3A%2F%2Fmajorgeeks.com%2FEric%2F404.gif%3BS%3Ahttp%3A%2F%2Fmajorgeeks.com%3BLP%3A1%3BFORID%3A11&hl=en

Good Luck!

Did you uninstall your old (original) AV first?

Have you been using a reg cleaner or other type of file cleaner?

2 words dude 'System Restore'.

You haven't listed your OS but i will assume that your using XP.

See if it helps at all!

http://www.datarecovery.com.sg/data_recovery/system_restore.htm

If you can use these accounts from other computers outside your LAN at home then at least we know that its not an issue with the dedicated server, its got to be something on your host at home thats blocking transmission.

Could it be that your firewall/router is blocking port 587 requests?

Double check the Norton settings as well.

USB wireless adaptors in networking windows with linux, windows drivers on linux without any binary emulation.....geesh, your either the ultimate geek or you just love doing things the hard way! ;)

Even though i admire your network topology, im not much of a linux geek (i love you bill).

Are you sure your not from the linux forums having a bit of fun with us windows noobs..hehe!

I'll let some of our open source pro's have a go at this (i think we have some).

Good Luck edek :icon_biggrin:

Can you boot in safe mode?

If you cant boot to the OS in safe or normal mode your only choice is to boot from your install disc and perform a repair install.

http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm

lmao......yeh! that'll do it too.

Glad you were able to nail the issue, nice work!

yup!

When two devices on your network wind up with the same IP address, this is detected and the network interface on both on them gets disabled, causing each system to lose its connectivity until the conflict has been resolved.

Refer to my post #5

Also make sure that DHCP is enabled on the router.

Can i ask a question: Is this your own network or a business/school network?

Download a copy of HijackThis and save it to your desktop in a folder.
Do a scan and save the HijackThis logfile. Do not remove anything.
Post your log file here.
Link to HijackThis:

http://castlecops.com/zx/Merijn/hijackthis.zip

I will look at it later or another staff member will help to diagnose your log.

If you have issues running HJT, right click on the HiJackThis.exe file and rename it to digitalfix.exe and then run as instructed

Regards

Malware is often the cause of these sorts of issues.

Download a copy of HijackThis and save it to your desktop in a folder.
Do a scan and save the HijackThis logfile. Do not remove anything.
Post your log file here.
Link to HijackThis:

http://castlecops.com/zx/Merijn/hijackthis.zip

I will look at it later or another staff member will help to diagnose your log.

If it causing problems with your system operation then i guess you need to fix it.
If its not bothering you.....well its up to you!

Follow the directions given from the links at the bottom of my post and no harm will come to your system (all data will remain intact)

Be careful with registry cleaners because if you go to hard, you can leave your system inoperable.
For general cleaning of old temp files or reg entries left over from unistalled softs i prefer to use an app called CCleaner (its free).
In all the years of operation it has never caused an issue and works a treat!
http://www.ccleaner.com/

To perform a system restore:

(Vista) http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

(XP) http://www.techwarelabs.com/guides/misc_mod/system_restorexp/

http://geekpolice.forumotion.com/pc-tutorials-guides-and-faqs-f13/utilizing-system-restore-in-safe-mode-t541.htm?highlight=system+restore

To perform a repair install:

(Vista) http://www.bleepingcomputer.com/tutorials/tutorial148.html

(XP) http://geekpolice.forumotion.com/search.forum?search_keywords=repair+install

http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm

Good Luck!

This may be an issue, it looks as though you have unintentionlly created another device whilst you have been configuring the hardware during troubleshooting.

USB network adaptors are famously unreliable and perhaps the signal is inadvertantly 'switching' between the 2 device setups which may be causing your signal drop out.

You are correct in saying there should only be one so delete the unused device and see if this helps with the issue.

Let me know how you go!

This sort of error can be caused by a few things including uninstalling software or running a disk or registry cleaner inadvertantly.
Usually you can replace lost .dll files but i cant seem to find this particular one anywhere and i am not familiar with it.

I guess this leaves you with a couple of choices,
(a) You can perform a system restore if you have it activated in windows or,

(b) You can boot from your install disc and perform a repair install of windows.

Regards

It may be that if you don't have encryption turned on that someone else is using your router to connect to the internet.
If enough other people can see an unprotected network to use, they may be degrading your access.

You can download a handy little app called Netstumbler and use it to check on your nearby wireless networks and see what channel number they're using.
Most wifi routers default setting is CH11, so I'd change yours to something like 3 or 6 if you suspect this may be the problem.
http://www.netstumbler.com/downloads/

There may also be a host of other variables which are contributing to your issue, however i only raise this one for you to check first because running any wireless connection without encryption is a no no!

Regards

Ok....some of the newer malware variants are capable of hiding themselves when they see HJT.

You have also not done everything as specified because the dead browser helper object still remains:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

I need you to right click the HiJackThis.exe file and rename it to digitalfix.exe.

Before you proceed, open 'task manager' (ctl+alt+del) and kill these processes if running:

wbyhojgp.exe

mobsync.exe

Begin the cleaning procedure again EXACTLY as stated or it will not work.

Once you have booted into safe mode, you may need to KILL the above processes again from task manager

Make sure that you have ALL browsers and other apps closed including the one you are viewing this post through, before proceeding.

Repost a NEW logfile for me to check!

I have to make hibernation the pc and then the keybord is ok.

Not sure if i understand this?

Is it both the touchpad and all keyboard keys that cease to function, or only certain keys?

Have you tried a hard reset by removing the battery, the AC cord, or any other power supply, and then holding down the power button for 10+ seconds?
This should clear any charge from the mobo capacitors and temporary memory.

Replace the power to your lappy and reboot.

A couple of infections still remain so i would like you to complete the following steps as closely as possible:

Please print out, or copy this page you are reading now to Notepad since you CAN NOT have any of browsers open while you are fixing this and try to follow it as closely as possible taking it STEP by STEP.

Update your McAfee Antivirus program.

Download Spybot Search and Destroy install it and UPDATE the program.

http://www.safer-networking.org/en/mirrors/index.html

Download VundoFix.exe to your desktop. Ignore the AntiVirus warnings and download it anyway because you need to run it.... Wait on installation and running.

http://www.atribune.org/ccount/click.php?id=4

Download CleanUp and install it. Wait on installation and running.

http://www.stevengould.org/downloads/cleanup/CleanUp452.exe

Download following program CWSHREDDER. Wait on installation and running
http://www.trendmicro.com/ftp/products/online-tools/cwshredder.exe

Download About:Buster and save it to your desktop. When it has finished downloading, unzip the folder to your desktop as well. You should now be left with an aboutbuster folder on your desktop.Wait on installation and running.

http://www.malwarebytes.org/AboutBuster.zip

I would also recommentd that you download CCleaner. It is a great little program that I use every time I close my browser to get rid of temporary files. I usually just run the cleaner part every time I'm done with the browser.During the install there will be check marks for checking for updates which you should …

Each host that you connect to the router must have matching settings to those of the router in terms of IP address range, Subnet and Workgroup.

Check that the XP machines settings match those configured at the gateway (router) in terms of the 3area's listed above.

Also make sure that DHCP is enabled on the router.

As the others mention, turn off your firewall when attempting to establish connection to eliminate this as a possibility.

Your network adaptor is working fine as it is able to see the gateway because you have limited connection.

Regards

As another possibility you can try reseting the TCP/IP stack back to installation defaults by copying and pasting this into the command prompt:

netsh int ip reset reset.log

Hit enter and then reboot.

If no luck, see if the same issue occurs with another browser (ie Firefox etc).

I would be interested to know!

Regards

These are both very reputable AV's with strong variant database's, good detection rates and regular updating which will offer you par like, strong protection.
These days it gets down to very much a personal choice so I would recommend that you test a few out for yourself and see which best suits your needs.

All the latest freeware comparatives are available here: http://www.av-comparatives.org/

Personally, i'm a huge fan of Avast and im currently running v4.8 pro, but im always testing new versions and developments from alternative makes as they arrive!

Good Luck!

Its not recommended even with real time disabled on either.
Although this may help to reduce the chance of your system locking up due to both software products attempting to access the same file at the same time, the real disadvantage may lie in two incompatible products causing system performance problems and a serious system slowdown.

You should only ever need one good AV as in this scenerio, two heads are generally not better than one.

Having said that, there are a few new 'multi-engine' virus scanners now appearing on the market which may be a better option in terms of avoiding program conflict.

Regards

Thats because there's no driver installed for the device.

The news probably gets worse, i cant seem to locate a vista compatible driver for the Media-Tech MT-386 whilst having a fish around here: http://www.media-tech.pl/serwis.php?section=drivers&by_os=VISTA

Did the mic come with a vista compatible driver disc supplied?
If the hardware manufacturer hasnt released a driver for vista, your in a spot of bother.
Maybe another member can find one?

Good Luck

There are no differing versions of IE7.
The added security that is talked about exists in the kernel of the OS, not the browser.

Basically, XP's SP2 IE is the same for vista except for this cumulative update (KB931768) available here: http://www.microsoft.com/downloads/details.aspx?FamilyId=0C65FAD3-BAAE-46C4-B453-84CF28B15F50&displaylang=en

You will recieve all IE7 updates regardless as you recieve the updates for vista

Regards

Sorry....for windows vista mail select tools/accounts, highlight your mail address then click 'properties' and select the 'servers' tab.....this should let you set your correct ISP mail server domains for SMTP (same as POP3) in the boxes provided.

http://www.microsoft.com/windows/downloads/default.mspx

Yup, as cguan_77 suggests, SMTP is the outgoing mail server ..Make sure that your ISP's correct domain name is listed in the box labelled 'Outgoing mail server (SMTP).

It should be the same domain name as the incoming mail server (POP3).

Good Luck!

Your log file is clean except for one useless entry i can see that is not critical.

To clear it please run HijackThis and click "Scan". Place a check next to the following entry in the code and close all browser and other windows except for HijackThis, and click "Fix Checked".

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

It sounds to me as though a malformed LSP may have been installed so the easiest solution would be to reset the Winsock catalog to the default configuration.

Your running Vista so simply right click the command prompt icon in the start menu and run it as 'administrator.
Copy and paste this into the Command prompt:

netsh winsock reset catalog
Press Enter...
Then copy and paste this in:

netsh int ip reset reset.log
Press Enter...

When finished reboot your system.

Be careful what you fix within HJT......This would be my suggestion on cleaning your system:

Print out or copy this page to Notepad since you will CAN NOT have any of browsers open while you are fixing this and try to follow it as closely as possible taking it STEP by STEP.

Update your Mcshield Antivirus program.

Download Spybot Search and Destroy install it and UPDATE the program.

http://www.safer-networking.org/en/mirrors/index.html

Download VundoFix.exe to your desktop. Ignore the AntiVirus warnings and download it anyway because you need to run it.... Wait on installation and running.

http://www.atribune.org/ccount/click.php?id=4

Download CleanUp and install it. Wait on installation and running.

http://www.stevengould.org/downloads/cleanup/CleanUp452.exe

Download following program CWSHREDDER. Wait on installation and running
http://www.trendmicro.com/ftp/products/online-tools/cwshredder.exe

Download About:Buster and save it to your desktop. When it has finished downloading, unzip the folder to your desktop as well. You should now be left with an aboutbuster folder on your desktop.Wait on installation and running.

http://www.malwarebytes.org/AboutBuster.zip

I would also recommentd that you download CCleaner. It is a great little program that I use every time I close my browser to get rid of temporary files. I usually just run the cleaner part every time I'm done with the browser.During the install there will be check marks for checking for updates which you should do.....Dont install the toolbars unless you want them …