Posts by gdpafred

You stated, "from last 1 month I am facing an issue". be certain your unit has ample adequate air circulation. Perform a restore using a date before you started having trouble. If this doesn't cure the problem, then you might have a hardware problem with the 'mother-board'. The sure way to determine this is performing a total factory reset/restore using a F function key, normally possible, if the Windows 10 is genuine, factory installed into the separate partition. This will erase and delete the total content on the hard drive so Be Sure to backup your files and photos. Also, Do this with your laptop plugged in. Do not depend only using the battery. Good Luck.

I get the message that C:\WINDOWS\SYSTEM\UMM.32UXD is missing. I have the ME disk but when I put it in nothing happens.

Go to http://support.microsoft.com/default.aspx?scid=kb;en-us;69013 and read about how to fix you MBR,
i.e. Master Boot Record. Since you are using Windows ME, you could also try restoring your computer to a previous System Check Point from System Restore. This is found under System Tools, Accessories, System Restore. Alternate way to get to System Restore is to turn on computer, during boot up, continue to hit key F8. This will present a screen asking you what you want to do. From this screen you can chose to use System Restore.

Talked with a Tech friend about your problem.
Answer: Sounds like it is time to Format the hard drive and reinstall Windows 98 (you must have an authentic CD for the product code number entry during the setup and install).
Leave the monitor plugged into the computer.
Formatting the hard drive:
THIS WILL ERASE 'ALL' THE CONTENT ON THE HARD DRIVE.
To get the computer up to the point to format the hard drive,
go to site: http://www.allbootdisks.com/download/98.html and read through all the information first, then download the Windows 98_SE boot disk. It will fit on a floppy disk. Put the disk into the drive bay and turn on the computer and boot from the floppy. The disk will have the format function. When you boot up it's going to look like this: A:> Then you type: "format c: /s" after the A:>
(but without the " ") It will look like this. A:\format c: /s
If you do not see 'anything' on the monitor, then the monitor is not working. Turn off the computer using the on/off button and remove the floppy and get a new monitor. You may need to format the hard drive because some unintentional changes might have been made to the System Files or the BIOS even with a new monitor but see if the computer will boot before you run the format command from the floppy disk. If you do see the A:> , …

If you can, try another monitor. Could be the monitor is defective ??
Without visual, it is hard to restore the registry back to an earlier setting or do anything else with the computer. Windows stores (at least) the last four boots. You really need a monitor to watch the progress. Before you change any bios settings, (and if you do, be sure to write down ALL settings), try unplugging the monitor both, from the back of the computer and also from the power source. Turn on computer with the on/off button and let it fully boot. Suggest you give it at least five (5) minutes, then turn it back off by the on/off button. Plug the monitor back into the power source FIRST, then into the back of the computer. Turn the computer back on with the on/off button. The PnP (Plug and Play) feature in Windows 98SE should detect the monitor, load the drivers and display the desktop. As far as resetting the registry, click on Start/Run/ (type in) ScanReg /Fix (note: the space between the g and the /. Good Luck

OK. Originally you said you had code 28 which has to do with audio drivers. Did you read through the site I sent you ?
Since you are now saying all this other stuff is not working too, my guess is, your mother board is fried because the audio card controls the sound, not the modem. Sounds like its time for another computer.
Maybe someone else can provide better ideas. I don't have any more.

Hi Ed.
Thanks for your post-back.
If you use exterior speakers, you probably have checked the wire jack plug into the back of the computer making use it is tight and seated. Do you have another set of speakers or a portable media player that has the same size jack as your speakers jack? Plug it into the computer and see if you get audio...if so, either your speakers are shot or the lead wire has a short in it. You could verify any short with an ohm tester. If there is no sound, when you try using some other speakers or media player, then it is in your computer. Could be the speaker feed wire from your audio card slolt has broken loose either from the mother board or from the output jack. This is a very fine gauge wire and the connection can break away easily, especially if it gets nudged, in anyway. Since you have gone through the motions of updating the drivers, I doubt if your problem is drivers but more so, with a loose / broken connection or (sorry to say) audio card or possibly a component on the mother board. I wish you luck.

Go to http://www.usbman.com/Guides/Error%20Codes%20Explained.htm, scroll down to code 28 and read through the steps to resolve your issue. If after you remove the hardware through the Device Manager, restart and it still does not find the card or the drivers, shut down the computer. After a couple of minutes remove the card. With card out, start up pc and let it boot up completely. Ignore any signs, warnings, etc. you might see. After it fully boots, shut down and wait a couple of minutes. Reinsert the card. Start up computer and let PNP find the hardware and drivers and install. I hope you were grounded when you were removing and reinstalling all your cards and whatever else you touched. If you were not grounded and you accidently touch part of the printed circuit, static electricity could have ruined the components. This does not always happen but it can and it does. To answer your question, there is no way to 'test' the card except by inserting it into another computer. Good Luck.

The following site will give you the meaning of code 28. Scroll to code 28 and follow steps to remove and reinstall your card.
http://www.usbman.com/Guides/Error%20Codes%20Explained.htm
Since you say you have previously downloaded the drivers, and if the steps explained in the site above do not work, there might be one other way to get your computer to recognize the card. Remove the card from the computer. Shut down and leave off for a couple of minutes. (With The Card Still Out of the Computer) Start up the computer and let it fully boot up. Ignore any warning signs you might see. Shut down the computer the second time. Plug your card back into the slot. Start up the PC and let PNP (plug and play) sequence locate the hardware, drivers and install.
By the way....while you were removing and reinserting all your cards, I do hope you were grounded. If not, it is very easy and highly likely you might have shorted the printed circuit on the card if you touched any part of the circuit(s). Good Luck.

You might try uninstalling MSN Messenger. It is possible, some of the requirements for it to run have been dropped or corrupted. After it uninstalls, restart your computer. Go to MSN and download a full fresh new version suitable for the operating system you have installed. Good Luck.

Since the PC does not have internet, it is unlikely (but not impossible) there is a virus. Have you tried both, using the keyboard to cut and paste, i.e. Control+X to cut and Control+V to paste as well as the icons in the tool bar ? Suggest, first, click start, run and type in regedit. Click on file at top and export the registry to the desktop.
Click on Start, Run and type in scanreg /fix. Note the space between the 'g' and the '/'. Restart the computer after this completes.
Also, if you have access to a computer with internet access, go to
http://support.microsoft.com/kb/221512/EN-US/
This site will instruct how to Manually Restore the Windows 98 Registry to a previous setting. Good Luck

I read your post. You may already know about this program, 'BelArc', but, if not, there is a software available for 'free' download that will identify "everything" in your computer, monitor, drivers, etc. etc.
I use it and have verified through various spyware programs, it does not seem to be spyware or malware or virus. I think it is a great program. The site address for download is:
http://belarc.com/free_download.html
Glad you fixed your display problem.

Try this:
Unplug the power cord from new HD.
Check - Verify jumper is set to slave.
Leave Unplugged. Shut down computer. Wait a couple of minutes.
Restart computer. Clear all Cache, Cookies and Files from Internet Explorer and empty Recycle Bin.
Shut down computer. Again, wait 2 or 3 minutes.
Plug back in the new HD. Ensure the ribbon cable is aligned correctly with pin 1 on the connector. Restart computer. PnP should find, identify and logged the new HD. If not, confirm new HD is spinning and you do not have any conflict in Device Manager. Good Luck.

Go to http://support.microsoft.com/kb/286810 and read about your problem.
Also, read about it at; http://www.computerhope.com/issues/ch000664.htm
Alternate Option: Click Start/Programs/Accessories/System Tools / and do a System Restore back to a previous point. This should fix your problem but highly suggest you read about it on the above 2 sites. They both have real good information. Good Luck.

Maybe it is not the computer...Maybe it is. First, check a few things:
Is the power cord plugged into the wall outlet and is it plugged into the back of the computer? Is the circuit breaker controlling that outlet tripped ? Try plugging in something else like a lamp, radio or what ever and see if it works: If it does, then, obviously, it is the computer. If you can sit there all day long pressing the on/off power switch and nothing happens, my guess is, your power supply is probably gone which gives you a couple of options. Option(1):Open up the case, remove the old power supply and take it to a computer retail store and match it (EXACTLY)to another new one in size, mounting and nameplate specifics. Suggest you have store employee help you find the correct one. Option(2):Check around and see how much it would cost to get your computer circuits tested. This is something that, without the proper equipment and know-how, is impossible to accomplish.
>>>Considering the low cost of good desktops today, you might be money ahead of just getting a new computer.

It is unusal to get any life at all if the Power Supply is gone, but, this sounds like what might be the problem from your last post. I think you are down to 2 options: could be the battery you bought is bad or your power supply is gone, which is not uncommon. They go out when you least expect but are real easy to replace and do not cost that much but will cost more than another battery. You might take the battery back to where you bought it, they might give you another one. If you decide to get a new Power Supply, it is best to take the one out of the case, go to a computer retailer and match it for the new one. I am not saying this will fix your problem, but, my desktop did what yours is doing and after I replaced the power supply, all worked fine.

Did some more reading about your problem. If you are getting 'any' activity/response (at all) chances are your power supply could be okay. Seems your problem could be in your CMOS setup / a conflict in Device Manager / Video Display Card or Monitor. If you did not reenter your CMOS setup after battery change out, your problem (from what I read) is there. I would suggest trying a different monitor first. Good Luck.

Did some reading around on the net at various sites about your problem. Mostly what I read centered around your video display card, your monitor or power supply. One thing suggested you might try, get a-hold of another monitor and try it with your computer. If it comes on and all works, it is your monitor. If it does not come on, then your problem is in the pc.
Question: Were you grounded when you removed the battery ?
If you touch the Mother Board circuits, and you were not grounded or you did not touch some metal part of your pc case to ground yourself, you could have shorted out a component with static. If you did, your computer is probably fried. But assuming you were grounded, I read, possibly, something has come loose and to reopen your case and reseat "all" your cables and cards, including memory cards. (I don't know what memory would have to do with your problem but might as well check that too). UnPlug the cables then plug back in and remove each card and reinsert it being careful not to flex the card. (Be Sure You Are Grounded When Doing This, Especially The Cards)(Don't touch the printed circuit board-Hold by edges only). It would be easy to jar something loose when removing the battery and reinstalling it. Also, check your System under Device Manager and be sure you do not have any conflicts showing up. If you do, fix the conflict. …

You might try going to
http://www.computerhope.com/issues/ch000239.htm
and read the content of that site.
Also, you will find information regarding CMOS Setup at
http://www.computerhope.com/cgi-bin/search.cgi?s=CMOS+Setup&x=20&y=9
Suggest you go the the second site first - it contains links to other sites.
Another consideration could be your Power Supply. Although probably not directly related to your replacing the battery, the Power Supply can fail which will cause the computer to appear 'dead'.
Good Luck.

If you were able to boot the computer previously, try starting your computer in 'safe' mode by turning on and while unit is booting, immediately start tapping F8 and continue tapping the key until you get a choice menu. Arrow down and chose safe mode. After computer loads into safe mode, click Start/Run and type in scanreg /fix. It might work for you, but without a product key, you might be out of luck.
Good Luck.

Assuming your logon is Administrator,
You might take a look at
C:\Documents and Settings and verify the settings are accurate for
logon Administrator in all instances.
Also, verify settings in All Users, Default User folder are accurate.

Have you tried a google search about your DLL error problems?
You might try this...First, back up the registry. If you have never done this, do a google search on what steps to take. Then after backup is completed, Click Start/Run and type in scanreg /fix.
This will reset all settings to original default and should not change or erase any data. (note the space between the g and /). Shut down computer, wait a couple minutes then restart. May fix your error problems. Sometimes with windows ME on boot-up, not all DLL load and you will get the error message. I have done the above and I use to have ME - got tired of it - bought XP update and overlayed the install onto ME. Did not lose any documents, pictures, data but now have SP -works fine. Good rebates are now available on XP update.

You might go to
http://www.clearallhistory.com/delete-passwords.html
maybe this will help.
Also you might go to http://www.lockergnome.com/nexus/windows/2005/08/11/remove-passwords-stored-by-xp/
and give it a read.
Found the sites doing a Google search...

You might try going to Microsoft web site and download and (overlay) reinstall IE7.

Did you go into the Network and Dial-up Connections and setup a new connection for this computer ? Also, check your System / Device Manager for any conflict(s) which must be corrected if any exist.

You might try this.
Restart computer into 'safe' mode. Click Start/Run and type in scandisk /all (note space between the k and the/)(DO A FULL COMPLETE SURFACE scan of the HD and covert any lost area into files). After it completes, shut down computer. Wait a couple of minutes. Restart (again) in 'safe' mode. Click Start/Run and type in scanreg /fix (note there is a space between the g and /). This will reset all registry settings. The computer will probably shut down and restart but if it does not, shut down and restart. A Virus, Trojan (or sometimes) Spyware will block the settings from fully loading on boot-up. Run a 'full-up' scan for all. Also suggest you insert the Win98 CD and overlay (reload) the operating system files from the CD. Good Luck.

Just did this using XP upgrade CD - worked just fine. Works okay with 256 RAM but faster with 512.

Click on Start / Run and type in scanreg /fix
Windows retains copies of the registry each time the computer is started and it will reload the last good working registry. This might fix the problem.

Click Start / Settings / Control Panel / Folder Option / View and select your choices.
If you do not see 'folder option' icon in your Control Panel, and you are using Windows ME, click on Start / Programs / Accessories / System Tools / System Restore and select a previous date to restore all your settings. This should re-establish the folder option icon.
Another option you might try is,
click Start / Run and type in scanreg /fix. Notice there is a space between the g and /. After it is done, shut down the computer, wait a couple of minutes and restart the computer then check for the 'folder option icon in your Control Panel.

You might try this. It worked for me.
Click Start / Run and type in scanreg /fix
Let it scanreg run and when complete, shut down computer.
Wait a couple of minutes and turn computer back on.

I suggest the following:
Windows ME has a restore feature you can go to and restore your computer back to a time when all was working okay. Click Start/Programs/Accessories/System Tools/System Restore. Chose a previous date and restore your settings. Also do following:
>Insert your startup floppy disk. At the A> prompt, change to C:\ and type in scandisk /all (notice the space between k and /)
>If you did not create a floppy startup disk, boot computer up and exit to DOS prompt then type in scandisk / all
>Next, click Start Run and type in scanreg /fix
>If you do not have following, go to CNet and download following. The software is free and works with all operating systems;
Download: Ad-Aware SE Personal and Spybot-Search &Destroy.
*The programs will search your harddrive for any spyware. DO NOT RUN BOTH PROGRAMS AT THE SAME TIME.
>Run a 'full and complete' virus scan under the "MyComputer" tab.
Post back and let us know how all is going.

I see -0- replies to your post. Do you still have this problem ?

I see where your post has received -0- replies. If you still have the laptop and still have the problem, un-install ALL references to the Adobe Reader. Then go to http://www.adobe.com/products/acrobat/readstep2.html and download and install a 'fresh' version. Good Luck.

Since you say Windows XP, go to http://www.theeldergeek.com/
this site deals 100% with XP and is loaded with helpful information.

See where you have -0- replies to your post. Sounds like your OS is corrupted and you might have to format the hard drive and reinstall the OS, however, if you need to have the CD to reload the software. But before you go this route and if you have a start up floppy disk, insert it and start up the computer and chose minimal start. Let it load to the DOS prompt and type in Scandisk /All. Select S and save anything the scan finds and select skip undo if asked. When done and back to the DOS prompt, type in Scanreg /fix. Let the computer rebuild the registry. Shut down and wait a few minutes. Restart the computer. Hope this helps.

Noticed you never recived a reply to your post. The answer is no. You have to use a CAT5 cable with ethernet connectors on each end, one end plugs into your nic in the computer and the other into the router.

I was out reading various posts in the community and happened across yours. Do you still have this problem or is it fixed ?

You might try this. With computer off, insert your start up disk and start the computer. It will boot and give you a screen to select start up mode, normal, safe, step by step, etc. chose the step by step and for 'each' entry, select Y for yes. Restart computer still with the disk in drive and let it reboot but this time, select either 'Start without CD support' or 'Minimal' and let it boot to the DOS prompt. At the prompt, type Scandisk /All (note the space between the k and the /) and if it finds any errors, select S for Save and skip undo. Then back at the DOS prompt, type in scanreg /fix. Your computer should restart automatically, but if not, restart it. Hope this helps. Good Luck.

Go to http://www.symantec.com/security_response/print_writeup.jsp?docid=2002-112217-2953-99 and read about your problem. Suggest you print the page. There are a lot of instructions you will need to follow. Also, you should go to http://vil.nai.com/vil/stinger/ and download McAfee AVERT Stinger v. 2.6.0 onto a floppy disk or CD if you do not have a floppy drive. Next, click Start / Settings / Control Panel / System / Performance / File System / Troubleshooting (in this exact order) and put a check mark next to 'Disable System Restore'. Your problem could, as well, reside in your System Restore feature. Your computer should automatically restart. If not, restart it. Insert the 'stinger' disk you made and let it run until complete. This will take some time. Next, run a 'full-up and complete' Virus Scan of "My Computer". Shut down the computer when complete and wait a couple of minutes. Restart your computer and re-enable your System Restore by reversing the above instructions on disabling the feature and 'uncheck' the Disable System Restore. Click apply and ok. If your computer does not restart automatically, restart it. Good Luck.

Did more thinking about your problem. Since you are using Windows ME, you have the System Restore feature available. Hopefully it is enabled. Click on Start / Programs / Accessories / System Tools / System Restore. Select a previous date when your computer was working. You will not lose any data using this Restore feature. If your System Restore will not work, possibly it is not enabled. Click Start / Settings / Control Panel / System / Performance / File System / Troubleshooting and verify Disable System Restore IS NOT checked. If it is, 'uncheck' it. Your computer should restart automatically. If it does not, restart it. Also, go to Microsoft.com and search for 290700. It is a 'hot-fix' for Windows ME System Restore. Without it, the feature will not work.
System Restore automatically runs System Check Points periodically. If your feature was disabled, you will not have any previous restore points available. Suggest you go to System Restore, per above steps, and create a 'manual restore point' before downloading anything. This way, if something does not work, you have the chance to go back and restore your computer before the download. Please post back and let us know. Good Luck.....

Yes. Thank you for your post.

Well, so to speak, I stepped up to the bar, shut down my computer to DOS. Changed prompt A: to C: and typed in dir/w to verify location of the KERNEL32.DLL. Then at the C: prompt, I typed del c:\kernel32.dll /p. The goof I made has been removed and all is well.

Shut down to your DOS prompt. Change the A: prompt to C:
At the C: prompt type 'scandisk /all' (without the ' ' marks). Yes to correct all errors it finds. You can skip the undo but do save all lost fragments as files (at least for now). You can go back later and delete them, if not needed.

Hopefully you have another 'working' computer.
Go to http://www.allbootdisks.com/ and download a StartUp Disk (if you don't have one). Put it in the drive and turn on the computer. If the monitor remains 'blank', then my guess would be your video card has failed and needs to be replaced. If you are not familar with replacing such, do a Google search, "replace video card" (without the " " ) and you will be able to read, understand and change out the card. Also, the retailer you purchase the card from might feel kind and be willing to install it for you. Good Luck.

I had the same problem but using HPs tech advice, I un-installed the printer software using Control Panel / Add/Remove HP Printer... Turned off the printer. Unplugged it from the AC power. Turn off computer. Next, I plugged the USB cable into computer port and into printer. Plugged printer into AC outlet. Start up computer. Let PnP find printer. When asked, insert software CD and follow on-screen instructions. Turn on printer. Hope it works for you too.
>>You might go to Control Panel / System / Device Manager and check to be sure you do not have any conflict alert with the USB port.

Sorry. I posted the following message / question in the 'introduce yourself' link.
~~~~~~~

Hello from Texas,
I am new to your community but look forward to participating.
>>>Question:How do I delete a .dll from c:\ ?
I was having error messages with my KERNEL32.DLL (it is not .exe), so I thought, OK, I will just go to DLL DOWNLOAD and get a fresh copy. I copied the dll into C:\WINDOWS and thought all would be OK.(it copied to C:\) B I G M I S T A K E. I realized it said language =Swedish, but, like a dummy, I thought, since it also said KERNEL32.DLL, it would be okay to overwrite the existing .dll. WRONG. I needed the English version. I have since done a Recovery of my OS (Win ME) from my CDs but now I have (2) entries of KERNEL32.DLL, i.e. (1) under C:\
and (1) under C:\WINDOWS\SYSTEM.
If anyone can provide step by step instructions how to delete this dll from C:\, it would be Greatly Appreciated. Regards, FES

Hello from Texas,
I am new to your community but look forward to participating.
>>>Question:How do I delete a .dll from c:\ ?
I was having error messages with my KERNEL32.DLL (it is not .exe), so I thought, OK, I will just go to DLL DOWNLOAD and get a fresh copy. I copied the dll into C:\WINDOWS and thought all would be OK.(it copied to C:\) B I G M I S T A K E. I realized it said language =Swedish, but, like a dummy, I thought, since it also said KERNEL32.DLL, it would be okay to overwrite the existing .dll. WRONG. I needed the English version. I have since done a Recovery of my OS (Win ME) from my CDs but now I have (2) entries of KERNEL32.DLL, i.e. (1) under C:\
and (1) under C:\WINDOWS\SYSTEM.
If anyone can provide step by step instructions how to delete this dll from C:\, it would be Greatly Appreciated. Regards, FES