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24 Posted Topics

Member Avatar for Ghislaine

Hi Ghislaine, This is Mike from the Norton Authorized Support Team. Contrary to what other users may say about Norton 360 version 3, under normal operation, and assuming you have enough resources available, Norton 360 version 3.X uses very little system resources and should not slow down your PC. Also, …

Member Avatar for Temmu
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Member Avatar for oodeagleoo

[QUOTE=oodeagleoo;985326]I have safari, explorer, and firefox and none of these browsers can connect to these sites. I use Noton as an anti virus and zonealarm as a firewall. All of these problems started when my Norton subscription ran out. I went to the norton site to renew it and i …

Member Avatar for subdewd
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426
Member Avatar for justin99655

Hi justin99655,, This is Mike from the Norton Authorized Support Team. Can you please tell me which Norton product and version you have installed? You may have an outdated version installed and may be entitled to a free update to the newest version of your Norton product, as long as …

Member Avatar for Michael York
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Member Avatar for sklingb1

Hello PhilliePhan and sklingb, This is Mike from the Norton Authorized Support Team. I am responding to this thread to better explain the Norton Tamper Protection feature and how/why it affects the ability to complete a System Restore in Windows. This feature was put into place to thwart the affects …

Member Avatar for PhilliePhan
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Member Avatar for Mariyameggy

Hi Mariyameggy, This is Mike from the Norton Authorized Support Team. "c-tech" did a great job of explaining the basics of networking to you. I just wanted to chime in here to assist you with the Norton Firewall. Please let me know which Norton product and version you currently have …

Member Avatar for Michael York
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Member Avatar for cbk

[QUOTE=cbk;1046868]Can I use norton anti virus 2005 download cd for Vista.[/QUOTE] Hi cbk, This is Mike from the Norton Authorized Support Team. Norton AntiVirus 2005 is not supported on Windows Vista and is also an outdated version. For optimal protection you will need to use the latest version of Norton …

Member Avatar for Michael York
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Member Avatar for shawn_michael

[QUOTE=shawn_michael;1028295]I am using windows XP service pack3 edition with 2 GB RAM and have dual core processor. My PC configuration is good dear. No issue. Even I have already used defragmentation, updated my antivirus norton 2009 yet my PC is very slow. I have used various strategies. I don't know …

Member Avatar for reganstar
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197
Member Avatar for clio182

[QUOTE=clio182;937049]I am trying to install Norton Internet Security 2009 to my laptop but when i insert the disk it is not running automatically like it should do. How can i change my cd drive to run automatically so i am able to run the installation disk. Thanks[/QUOTE] Hi clio182, This …

Member Avatar for Michael York
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Member Avatar for Tess James

[QUOTE=tessy7;954264]Hi All, I received an e-mail from a friend of mine. It contained three jpeg images with the title Imagens Anexadas. When I tried to open those images,it gave me a dialog box asking either to run or save. I tried to run it.But nothing happened (Nothing am aware of). …

Member Avatar for rchaves
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Member Avatar for DPendergraft

[QUOTE=DPendergraft;960202]Problem just cropped up in the past two or three days. I lost the ability to get online through Internet Exploreror and AOL software. The hardware manager showed some sort of issue with the ethernet adapter and indicated "device cannot start (code 10)".The system is a Dell Dimension 4400 hardwired …

Member Avatar for Michael York
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139
Member Avatar for jakeb1232003

Hi jakeb1232003, This is Mike from the Norton Authorized Support Team. To properly remove Norton 360 from you computer, please follow the instructions below. 1. Click on the following link to download the Norton Removal Tool: [url=http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2001074957656166&nsf=sunset-c2002kb.nsf&view=0]Norton Removal Tool and Instructions[/url] 2. After you run the tool, please restart your …

Member Avatar for Michael York
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Member Avatar for puddlejumper

Hi puddlejumper, This is Mike from the Norton Authorized Support Team. If you are unable to enable System Restore you may first need to disable the Norton Tamper Protection feature, carry-out the restore and then re-enable Tamper Protection. Please follow the instructions below. 1. Open Norton Internet Security 2009 and …

Member Avatar for gerbil
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363
Member Avatar for Tom9489

[QUOTE=Tom9489;876072]It took me three tries, but I finally got Norton 2009 removed. All of the problems went away. I tried re-installing Norton 2009 and got some of the problems back. I plan to contact both IBM and Norton tomorrow night to see if they know if any compatibility issues between …

Member Avatar for Josh Connerty
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Member Avatar for freez6825

[QUOTE=freez6825;755081]Thanks for the reply. It was my norton firewall I turned it off and it works great going today and getting new software to fix that. Thanks again for the reply.[/QUOTE] Hi Freez, This is Mike from the Norton Authorized Support team. What Norton product and version are you using? …

Member Avatar for Michael York
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Member Avatar for puk

[QUOTE=puk;753069]in my windows mail i can use the find message option to find who my mail is from. i put the name in the from section and click find now, the message i'm looking from is found then windows mail freezes and i can't do another search. Could this be …

Member Avatar for Michael York
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Member Avatar for Savvion Gold

[QUOTE=Savvion Gold;753721]I recently tried to install Norton360 and not only would it not finish the install, now I cannot access QuickBooks2007 and some other important programs. I wasted a bunch of money looking for help at several computer stores and now they're telling me to reinstall XP. I have the …

Member Avatar for Michael York
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Member Avatar for busby

[QUOTE=busby;581750]Seems i've contracted some bad stuff. I've run complete scans with Norton 360, Adaware SE, and Spybot (all with the latest updates i could get). Still problems. So I've just joined this forum. My last scan with Spybot brought up these: smitFraud and Virtumonde I ran in safe mode and …

Member Avatar for busby
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Member Avatar for Steph102

[QUOTE=Stephanie953;567022]Hey everyone. I am trying to install the Norton Anti-virus on my Mom's computer. When I do it, it says "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed." How do …

Member Avatar for cwarn23
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Member Avatar for _ladyjane

Hi ladyjane, This is Mike from the Norton authorized Support team responding to your post. I can assist you with the Norton 360 issue you are experiencing. First, can you please let me know what version of Norton 360 you are using? Regardless of the version, you mention that Norton …

Member Avatar for Michael York
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Member Avatar for lozlachic17

[QUOTE=lozlachic17;548391]I wanted to download a certain song last friday night, but it said that I needed to install something...so like an idiot, I installed it. well...it turned out to be a spyware...a couple nights ago, I set about fixing it, downloaded avast and virus ranger...that did not work. I tried …

Member Avatar for Michael York
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Member Avatar for Yaksha

Hi Yaksha , This is Mike from the Norton Authorized Support Team responding to your posting. Unfortunately, we do not support the 2004 version of Norton AntiVirus anymore, and I would highly encourage you to think about upgrading to a newer version to get the best protection and newest features …

Member Avatar for Michael York
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Member Avatar for sampada_me

Hi sampada, This is Mike from the Norton Authorized Support team. I would like to help you resolve this issue, but I need a little bit more information to give you the proper steps. The first thing I would do is run the LiveUpdate feature , which will download and …

Member Avatar for gerbil
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Member Avatar for gthotmail

Hi gthotmail, This is Mike from the Norton Authorized Support team. First, I want to let you know that I do not interpret Log files. I provide support for Norton consumer products only. The "mumawow,Flinf?" is a known virus that may have come through your system attached to another virus. …

Member Avatar for Michael York
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Member Avatar for Serunson

Hi Serunson, This is Mike from the Norton Authorized Support Team. First, I would like to apologize for you not receiving a response in a timely manner From reading your post, it appears that then installation of Norton Internet Security was somehow corrupted. I would like to recommend that you …

Member Avatar for Serunson
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The End.