aeinstein 79 Team Member - aka kaynine Team Colleague

I've since deleted all drivers & traces of my attempts from the upstairs computer as i decided to start from scratch.

depending on how you went about deleting the "drivers," if that's in fact what you deleted, it may have been inadvisable or it may be inconsequential; either way it's done now!

Do i check the box in internet option properties, advanced, wher it says 'allow other web users to share files & printing'? & Do i check the box in the BT internet provider property box, where it says, 'Allow other users to connect through this computer's internet connection'?

well i most certainly would not on a stand-alone pc (even if you're connecting through a router), but i don't use any type of resoure sharing programs, such as bearshare, grokster & kazza for music, which may need those settings to be selected. if you do use such a program then i would suggest that you post an inquiry on how to setup your computer in order to use the program(s) safely and securely as a separate post in an appropriate forum. if you're using the router to connect and share information between the two computers then you would need to have the files & printing box selected on both computers; you'll need to call you're isp about the BT setting (my inclination is to say no, that the BT box shouldn't care what's on the private side of the network - your computers - and the setting is …

aeinstein 79 Team Member - aka kaynine Team Colleague

sorry, haven't been around for a bit. this is the info we need, but we need it for both computers and we also need the workgroup info (3b, above)

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.


C:\Documents and Settings\Steve>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : steve-k1mhwvfk9
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-40-CA-60-85-B2

PPP adapter BT Broadband:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 81.153.10.xxx
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 81.153.10.148
DNS Servers . . . . . . . . . . . : 194.74.65.68
194.72.9.39

aeinstein 79 Team Member - aka kaynine Team Colleague

thanks for this. The modem does have a RJ45, however, the host has only 1 rj45 connection, currently being used to link to the laptop. Individually the internet speeds are fine. There is a huge difference on the client when connected directly.

Do you think this is something rectifiable? If not someone has suggested a hub would work beter, is this the case?

thanks for your help on this :-)

dont get a hub but i would recommend that you get a home/small office router which run from $50 or so for a wired LAN setup (where your using the ethernet cables - u may need to get 1 more cable routers dont typically come with one), to around $80 or so if u want to go wireless (plus a wireless adapter for the laptop, around $40 on sale). btw, thats why i had u check connection speeds directly to c if it was an issue w/the laptop itself - glad there wasnt one! :) hth!

aeinstein 79 Team Member - aka kaynine Team Colleague

Thanks for the response. The host PC is connected via USB modem, the client is connected using (terminology fails me!!) a cat 5 (peer to peeer?) connection. Does this help??

Thanks

Steven

ok so u've got a 750K USB modem connected to the host pc via a usb cable & the host pc connects to the client pc via a cat-5 cable (aka an rj-45, rj-45 patch, patch, ethernet or network cable), correct?

thats really not the best solution bcs the host has to maintain focus on both a software oriented connection (usb) & a hardware oriented connection (network interface card (NIC) in the pc connected to the cat-5 cable); most of the time its not an issue & can work quite well, but it can be quite difficult to troubleshoot when things arent workin, which can get REALLY involved.

does the 750K usb cm also have an rj-45 opening on it?

(for reference trace the cat-5 cable to where it plugs into either 1 of the pc's & unplug the wire to take a look @ the port - ur looking for the same kind of port to be on the (back?) of the modem)

what i'd like u to do is to to connect each computer directly to the usb modem and see if there's any difference in the speed, & if so, what r the speeds that ur seeing (whenever u switch whats connected to the modem u have to power down (not …

aeinstein 79 Team Member - aka kaynine Team Colleague

ok, i'm going to tackle this 1 thing @ a time.

1), pls confirm that currently ur isp (internet service provider) cable connects to your BT Voyager 100 USB ADSL Modem which connects to ur router (confirm specifically that this is a router & not a hub; pls post make & model info), which then is connected to each of ur computers, &

1a) confirm that all of the intervening cables (between the cable modem & router as well as between the router & computers) r ethernet cables

in the interest of time i'll assume that the above is the case & move on

2) what is the ip address (internet protocol address) that the router gets from your isp? (call ur isp if necessary to find out, but u should be able to get it by checking ur router's config info; the ip address will be delineated by 3 periods (###.###.###.###), such as 170.20.0.5 (fyi: most programs will drop leading zeros where applicable, so that an ip address that is actually quadradically notated as 170.020.000.005 is displayed as 170.20.0.5) btw, u dont need to tell us the last quad (the ".5" in my preceeding example), just mark it as x's (170.20.0.xxx).

3) what is the ip address assigned to each computer (all the numbers)?
3a) what is the subnet mask assigned to each computer (all the numbers)?
3b) what is the work group name assigned to each …

aeinstein 79 Team Member - aka kaynine Team Colleague

boy do i sure have one for you :-D

its called anim8or. its a tiny tiny program, and considered one of the most powerful for its size and the fact that its freee.

http://www.anim8or.com its got considerable one of the best user communities out there. ask and ye shall recieve. i used to model with that program. its got a very very easy design layout, and any questions you may have, i can probably answer because of how well i used to be with the program.

what about pov-ray? it's free, has a great user community & evidently produces great images - although i believe the learning curve is a bit steep.

(note: my 3D imaging experience is relegated to running through a few "Simply-3D" tutorials, so saying that i'm NOT an expert is quite a bit of an understatement. just posting an observation of my own.)

aeinstein 79 Team Member - aka kaynine Team Colleague

an aside is that a poorly functioning website may still have great graphics, or if you will, artwork, but great artwork doesn't make for a great website - great websites are esthetically pleasing (not necessarily comprised of works of art), efficient, functional & r conducive to a positive "customer" experience, whom ever that "customer," or visitor, may be.

true Art, whether it be comprised of clay, bronze, pigmented oil paste or pixels is defined not only by a great composer but (hopefully eventually), also an appreciative audience - an absence of either one denies the attainment of greatness. fft.

aeinstein 79 Team Member - aka kaynine Team Colleague

...yes, a web site is definitely art...

well, i would amend that in as much that while the graphics inherent in a website may constitue art, it isn't automatically good art. Can it be? Absolutely! But that's not by definition, but rather execution. jm2c :)

aeinstein 79 Team Member - aka kaynine Team Colleague

...Hand drawing, however, is very nice, but cannot not compair to what a very skill full person can do with images on a computer...

with the likes of master artists such asda Vinci, Rembrandt, Monet and Dali, to name a few, i'd have a difficult time taking ur statement verbatim, but if ur saying that a skillful computer artist can generate wonderful multimedia imagery and motion worthy of display and competion on its own merit i would whole heartedly agree.

aeinstein 79 Team Member - aka kaynine Team Colleague

2nd on that dead link

aeinstein 79 Team Member - aka kaynine Team Colleague

from your post i'm guessing that the 750k line is connected directly to one pc (the host) & then the 2nd pc (the client) is connected to it (the host)? If not please describe exactly how the pc's are connected to your isp.

also, how is the client pc connected to the host pc?

aeinstein 79 Team Member - aka kaynine Team Colleague

What OS do you have? Since you said it's new, I'll assume it's XP.

There are two ways to do this:

The most common is to reboot your computer and then repeatedly hit F8 while it's booting up.

The other way to to go to Start, Run, type in msconfig, and click OK. When the System Configuration Utility window comes up, click the BOOT.INI tab, select SAFEBOOT, and then OK. You will get asked to reboot and when you do, it will come up in Safe Mode.

When you're done in Safe Mode, go back to msconfig and remove the checkmark from SAFEMODE.

btw, F5 works as well booting Win9.x/ME machines directly into safe mode rather than the selection mode F8 boots to, but in WinXP it's the same as F8.

aeinstein 79 Team Member - aka kaynine Team Colleague

Probably, but with my problem there was no way to get back in without a lot of work. Also, I like to find out what the problem is so, start from the beginning and problem solve.

how did you determine it was specifically Nero?

aeinstein 79 Team Member - aka kaynine Team Colleague

...I have two computers at home...I installed...a switching hub ...

a hub will work for you only if your ISP is setup to assign 2 or more ip addresses for your account/cable modem

most isp co's only assign 1 ip address for access - this is something that you're going to need to find out for sure before we can help you find the most economical, and efficient, solution to your connection issue

my guess is that your isp only assigns 1 ip address per account or cable modem

if you have a hub it won't work, you'll need to get a (low cost) router
if you have a "smart" hub it won't work, you'll need to get a (low cost) router
if you have a multi-port switch then it needs to be setup properly, and it still may not work for you

find out from your isp if they assign just the one ip address or do they offer multiple ip addresses per account/cable modem, and how they are assigned (either dynamic/via DHCP or specified/static).

and let us know what piece of equipment you actually have (manufacturer, model, designation - whatever is written on it, or indicated on the instructions/manual

dlh6213 commented: Good advice. Like your sig too. -- dlh +2
aeinstein 79 Team Member - aka kaynine Team Colleague

...the best thing i can think of at the moment is to create a network setup disk on your xp computer...

Danniboy. ;)

footprint the problem first

aeinstein 79 Team Member - aka kaynine Team Colleague

This is my story...
... I know the answer is "LEARN the new stuff!!!" ...

pretty much answered ur own ? there fixxer! Does ur co have any projects that use current "standard" languages? Maybe u can try some interpersonal networking & c if u can become involved in some way.

Other than that, and dedicated study time, u might look into the local (nearest) computer related club/society. It's a way to socialize with ppl in the trade, possibly learn of a way to learn what u want 2 know, and u might just strike up an aquintance/friendship that may provide an open door for you later on. jfft & gl!

aeinstein 79 Team Member - aka kaynine Team Colleague

just checked & it looks like XP is not officially supported by IBM Tivoli's Netview s/w

PS: you might try posting your inquiry here on the adminlife forum as well - there's never too many fronts in obtaining correct info!

btw, do u want to enable end-users to have cross access as well, or strictly from admin permissions?

aeinstein 79 Team Member - aka kaynine Team Colleague

that depends on how ur ip addy is assigned/configured. on what & how did u change the MAC?

aeinstein 79 Team Member - aka kaynine Team Colleague

sorry, i mistakenly ass-u-me'd that u were a small home/office/lab admin. I'll snoop around for you & c what i came come up with, if anything. either way i'll post within the week. if u get this resolved in the meantime please run up a quick post to let us know how it worked out. Good luck.

aeinstein 79 Team Member - aka kaynine Team Colleague

i've been away from these boards for awhile, so i'm sorry i didn't jump into this thread sooner, but it looks like it might still be active. I hate to tell ya but the 1st thing i wud of done after realizing the new setup wasn't working would have been to re-confirm that the original setup was working (which i think u did), and then, considering the error msg u were getting, i would have swapped the "old" pc's rj-45/ethernet cable with the new rj-45/ethernet cable from the new pc - if the old pc failed to connect at that pt u knew right then & there that cable was hosed - even tho it's new & even if the nic's link/speed led(s) lit up properly. if the old pc connected then u would've know it was an issue w/pc, but still needed to determine if it were a soft/ware or a h/w issue, or simply a configuration issue. if this is still an ongoing issue then i'll be happy to walk you step-by-step through t/s ur connection.

Hello. I bought a new computer 7 days ago so we could have internet on 2 computers so to lessen the queue time waiting to go on. I've connected the network cable & router & modem properly & used the router set-up disk on the new computer only. I cannot go any further than this coz both computers tell me that "A network cable is un-plugged". It is definitely plugged into …

aeinstein 79 Team Member - aka kaynine Team Colleague

I have two networks connected by router. 10.159.232.0 and 10.159.234.0 I can ping the nodes on the opposite side of the router from each side, 10.159.232.1 can ping anything on the 10.159.234.0 network and vice versa. What I need is to be able to see the workgroups on one network from the other network, like when you go to network places then click on "view workgroup computers". I have XP Pro on all the pc's I need to do this on. The goal is to share documents across the two networks. How can I do this?

I'm not sure you're going to be able to do that w/o 3rd party software. I've been out of networking for a bit now, but from what I recall using the 'View Workgroup Computers' utility does just that - it let's u view the computers associated within the same work group as the one ur using. Specifically, this means the computers would have unique names but share the same EXACT work group name and be within the same LAN segment, as defined by the physical & logical (think "subnet mask") connections. Out of curiosity, what are the subnet masks for each of ur two networks? With that, a little more info would be helpful, such as how many computers are on each network and what their OS's are (for instance XP Home wont have a couple of the network/admin centric utilities that XP Pro has - …

aeinstein 79 Team Member - aka kaynine Team Colleague

ahhh, the wise young man, eh inscissor?! watch out, ur making sense well beyond ur years! ;)

i agree whole-heartedly on the importance of attaining a degree, and for comp pro's, a mathematics or CompSci degree in particular; again for the then proven ability to take on arduous and difficult tasks and seeing them through to completion, which is obviously a desirable quality in a potential employee, but it also indicates that a given candidate will have an established framework, or paradigm if you will, in place with which to communicate and interact with colleagues in an expedient, proficient and efficient manner.

with academic matters sometimes things arent quite as black & white as they may appear to be. academe is rife with fads and philosophies de jour, just as in any other society - and, yes, those whom dwell within the realm of academia are, at times, seemingly from an alternative society (my Aunt - two PHd's by age 22 - included) :!: depending upon the institution, the way the curriculum is presented my be entirely dictated by departmental guidelines and/or a strict adherence to the appropriate syllabus, or there may be significant leeway for the personality (or lack thereof) of the professor to shine through. understandably that would differ from institution to institution, and epoch to epoch.

ur absolutely right about the rapidity of technological turnover and also hit it on the head that the basic premises of sound CompSci practices remain essentially unchanged through …

aeinstein 79 Team Member - aka kaynine Team Colleague

Cant post from a been-there-done-that perspective, but it seems to me that prog'g is mostly about logic and math is all about logic... Anybody can learn a programing lanuage or four, but making it do what needs to be done efficiently is another matter. fft

aeinstein 79 Team Member - aka kaynine Team Colleague

so then, that begs the question - if u had 2 do it over again, would u still opt for CS?

aeinstein 79 Team Member - aka kaynine Team Colleague

...I only found it because I was randomly going through the config pages. Be ye warned...

Thanks everyone for your assistance
--sg

u'd think they'd set it to auto-sense; tsk! good find.

aeinstein 79 Team Member - aka kaynine Team Colleague

Have you tried powering off the modem for at least 30 seconds? The steps that I would take, are to power off the modem and router for thirty seconds. Power up the modem. Give it 45 seconds or so to warm up. After that, plug in the router to the modem. Try that, and see how it goes. I have seen problems reconnecting cable modems to devices while powered on. Not all modems, nor all devices, but sometimes.

i think this thread is done, but...

good advise; only thing i'd change is rather than give it time to warm up is DEFINITELY wait until the cable modem (cm) has block sync - solid green "Cable" light on some models; on most motorolas it's the "Online" light, which doesnt go solid unless the "Receive" and subsequently the "Send" lights go solid green.

aeinstein 79 Team Member - aka kaynine Team Colleague

thank you guys for the support, i really appreciate it

are ur ppl u/r?

aeinstein 79 Team Member - aka kaynine Team Colleague

i think is imap.

if ur admining u should KNOW.

aeinstein 79 Team Member - aka kaynine Team Colleague

what has been done to foot-print the issue? the who's, when's, what's...? for a moment i thought it might be a cable/dsl modem firmware issue, but the dial-up scenarios preclude that (in all likelihood any arp cache issues as well). also, theyre obviously using different hardware dial-up v. c/dsl modem, so the prospect of a hardware fault drops to a low probability. if i'm not mistaken, and i quite well may be, i think winxp rebuilds the tcp/ip stack on reboot, which could go a long way towards explaining the issue. since it's happening to a number of systems the best avenue of attack, imo, is to identify commonalities amongst the systems/access patterns of the end-users (e-u's). are these ppl running specialized, or private use, s/w that other winxp e-u's arent? are they jumping off of the same link/page/site? are they connecting to the same respective network presences (dial-up & c/dsl)? same time of day? is it possibly a server-side rather than client side issue propogating a corruption/conflict to these e-u's? ....

aeinstein 79 Team Member - aka kaynine Team Colleague

obviously i dont know how your network is setup, but have your it ppl tried clearing the arp cache of the respective server/router/ubr(s)?...

...after re-reading your posts a couple of times to try and get a better grasp on the situaion i'm not hopeful clearing arp cache on an intermittent connectivity issue is going to clear the issue (although it is something to be done if only to cross it off of the list of possible solutions; strange things can happen w/tcp/ip). it almost seems like an ip conflict, but the duration of connectivity is too long...

aeinstein 79 Team Member - aka kaynine Team Colleague

...How do I set up [Sygate Personal firewall] for incoming and outgoing mail?...

Either contact your corporate IS dept., or have them give you the contact info needed to work directly with Sygate to ensure that the firewall software is configured properly.

...The host smtp.frontiernet.net could not be found. Please verify that you have entered the server route correctly. Account 'pop3 .frontiernet.net. Protocol SMTP,Port25, Secure(SSL);No Socket Error.11004.error number...

This part of your quote is probably not entirely accurate; the actual error message probably went a little more like the following:

"The host 'smtp.frontiernet.net' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3.frontiernet.net', Server: 'smtp.frontiernet.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11004, Error Number: 0x8#######"

Notice that, among other edits, I deleted the space in "Account: 'pop3 .frontiernet.net'" - more on the importance of correct configuration data entry immediately below.

The SimpleMailTransferProtocol host is fundamentally the server, or specialized computer, that all outgoing e-mail is sent to, for the network that your computer is a part of, so that it can send your company's e-mails to the various e-mail servers of other companies/web-presences.

The SMPT error message you quoted means one or more, or even all, of the following:
1) The settings may actually be correct, but the firewall really is blocking the transfer of the e-mail out of your computer (really, the e-mail client …

Catweazle commented: An outstanding attention to deatail in response to a request for assistance! +25
aeinstein 79 Team Member - aka kaynine Team Colleague

power supply

aeinstein 79 Team Member - aka kaynine Team Colleague

:lol: :twisted:

ah ok, in that case you should be fine :)

:twisted: :lol:

aeinstein 79 Team Member - aka kaynine Team Colleague

i'm a network guy so that's what i was looking for to help resolve, but since u dont have one... ...btw, do u have an "index.htm" or "home.htm" page for the site in the "Cabinet" directory?

...it redirects to http://69.115.43.20:5906/Cabinet/ on my machine...

aeinstein 79 Team Member - aka kaynine Team Colleague

linksys is typically pretty good; they we're purchased by Cisco which is the major player in internet backbone/isp equipment

aeinstein 79 Team Member - aka kaynine Team Colleague

Could someone help me with the same problem as the original poster? I'm trying to reach my site (hosted on my home machine) from work. The firewall at work blocks all ports except 80. So I have to go out port 80 at work, but I know that OptOnline blocks 80. So I set up a WebHop with DynDns that redirects to a port on my home machine. I tried a variety of different ports figuring OptOnline blocks some of them, but nothing seems to work. Any help would be greatly appreciated.

a little more info would be helpful, in particular, the internal (from "modem") network layout, and your protocol config; along w/anything else that you believe would be pertinent

aeinstein 79 Team Member - aka kaynine Team Colleague

export/back-up their msgs, address book(s) & contacts and any other pertinent info/data (like settings, templates, etc); delete & then re-create their client-side mailbox. prior to importing/restoring previous msgs/data test mailbox. if issues persist mail client is corrupted & needs to be reloaded.

aeinstein 79 Team Member - aka kaynine Team Colleague

rename the "hosts" file in the i386 folder (i.e., hosts.old or hosts_043004 or whatever); the OS will create a new cache "hosts" file automatically.

aeinstein 79 Team Member - aka kaynine Team Colleague

a 192.168.x.x is what's called a private ip address and as such is not routeable over the internetwork. how are you connecting to the internet - dialup, dsl, cable modem...?

aeinstein 79 Team Member - aka kaynine Team Colleague

1st off delete your cookies & temp files, including offline content. if your OS is windows search for the hosts file in the i386 folder, change its name (i.e. "hosts_old") & reboot sys. pls post resolution/update.

aeinstein 79 Team Member - aka kaynine Team Colleague

i was a contractor for a global services company for a couple of yrs and most of "our" clients used large LANs w/racks - sometimes a large room filled w/racks - of hubs, albeit typically smart hubs; so there's gotta be something giving on that. maybe a price/performance issue... at any rate, for my lab purposes i'm pretty sure hubs are what i need, but b4 it comes time to drop the dimes i'll do a needs analysis comparing hubs & switches. thanks for the input.

(btw, who's calling the kettle black here on posting in English, dude! :p ;) )

Tekmaven commented: Netware Rules, you get props for that. +36
aeinstein 79 Team Member - aka kaynine Team Colleague

thanks for the info on the Novell books. unless the 2600's are significantly different to config i'm likely to still opt for the 2500s - this is afterall for a personal pc lab & not a commercial venture (otherwise, the 2600's would make sense 4 sure). u seem to naysay the hub's...?! router>server>hub>client is what i'm tentatively planning - once i get a bit deeper into my ccna studies i'll be firming that up. thanks again for the heads up.

aeinstein 79 Team Member - aka kaynine Team Colleague

can anyone (guru's included, hint, hint!) make a recommendation(s) on a book(s) towards gaining a cne via cna? i'm totally new to novell (aside from longtime enduser), but i'm NOT looking for a 'dummy'/'idiots' style study guide; the meatier the better so long as the material is covered from scratch on up. i'm sure there's many good tombe's for experienced admin's, so getting one all inclusive test prep may be too much to expect, so if a 'starter' book is the way to go so be it, i'm open to, and appreciative of, your suggestions.

also, i'm currently studying for my ccna cert & i expect to setup a network lab within the next 2 or 3 months (due to $$$ considerations). i expect the lab will consist of 2 or 3 cisco 2500 series routers, a switch (or switches), multiple servers, hubs and clients, maybe a network printer, etc. towards that end if you have a recommendation to include any reasonably priced (<$1K) network component into the lab in order to more realistically simulate a novell network environment i would, again, greatly appreciate it (for the record, it's my understanding that Novell is a NOS management environment, not a hardware implementation).

aeinstein 79 Team Member - aka kaynine Team Colleague

anybody w/a room temp iq can figure out what i posted

aeinstein 79 Team Member - aka kaynine Team Colleague

then get a book on short hand or dont read my posts

aeinstein 79 Team Member - aka kaynine Team Colleague

...
Plug in the power cable to your router and cable modem and connect all of the ethernet cables to the network ports (probably four) on back of the router and the other ends to your machines.
...

just remember msmw11 that when u pwr the equipment up its best to pwr up the cm (cable modem) 1st, wait for it to gain bloc sync (connection, bs) & then pwr up the router... if u need to reset, my preference is to pwr dwn cm (NOT stand-by mode if available), then router, wait 30 secs, pwr up cm, wait 4 cm to gain bs, pwr router; wait 4 router to sync & test www connection (preferrably via Netscape or IE over AOL) - if no connection either release/renew ip or simply restart pc.

aeinstein 79 Team Member - aka kaynine Team Colleague

well, i'm not so sure about N dying out. granted, there's been times that 1 could hardly call them nimble, but i think theyve been drinking, let alone smelling, the coffee lately. i think it was a nice strategic move 4 them to buy SuSE, although we'll need to wait & c if it pays off. either way, theyll find a way to evolve, imo.

aeinstein 79 Team Member - aka kaynine Team Colleague

i'll 2nd the router 4/use w/DHCP

"...The only other sound's the sweep
Of easy wind and downy flake..." rf

aeinstein 79 Team Member - aka kaynine Team Colleague

can u bypass the router & connect directly to your isp's connection device (i.e., dsl/cbl modem, etc)? if u can:
1) shut down pc, normally
2) notate indication lights on modem/connection device that indicate that *it* has connection to the isp
3) unplug pwr cord to modem/connection device
4) unplug pwr cord to router
5) bypass router
6) pwr up modem/connection device
7) after modem/connection device has regained connection to isp (reference #2 above) restart pc
8) open control panel & access network properties
9) double click icon for LAN connection (if multiple icons u need to figure out which 1 is for connection from ur pc to modem/connection device)
10) click support tab
11) click repair connection
12) click ok on msg stating repair operation completed successfully, yada, yada, yada
12a) if you received a different error msg post it here verbatim
13) notate default gateway ip
14) from console window (DOS style window) ping the default gateway ip (this will not work going through the router unless ur able to check the router's prop's & get *it's* default gateway, provided by the isp to the router; if so skip steps 1-12)
ping default gateway: if u get replies then the issue is on your sys; if not, it can still be on your sys but more likely its an arp cache issue involving a routing device on your isp's network.

aeinstein 79 Team Member - aka kaynine Team Colleague

sorry i missed ur B'day Dani! :(
hope ya did everything i would've, & then some! ;)