Hi Sheldon, welcome to TechTalk! :)
Being new to this site I'm sure you aren't aware of this, but we do ask that members start their own thread when they have a question rather than "piggybacking" the question onto a thread previously started by another member (regardless of how similar the 2 problems might seem).
For one thing, the piggybacking diverts the focus of the thread away from the original poster's problem, and for another, your question won't get the attention that it would if it were in its own thread.
With that in mind, please post your question in its own thread, and try to provide as much detailed info as possible when you do (the exact text of error messages, your version of Windows and the program(s) you're having trouble with, etc.)
Thanks for understanding.
- Dave (DMR)